Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Duke Lane
Tom and I have worked two deals together and he's really great at keeping everyone up-to-date with what's going on, what's needed, and generally where everything stands, sometimes more than just once a day. One of the most proactive and conscientious LOs I've ever had the pleasure to work with. If you're looking to buy a house, there's nobody better to have on your side!
David Soltis
Jason was fantastic providing the refinancing options that fit our specific needs. He made it very simple for us to make our decision and guided us through the entire process He made this a great experience to refinance David
Tajwana Butcher
Markus was excellent! He guided me step by step through the whole process. It was great working with him.
Lori Marcussen
I've worked with Shane 2x now and he is the best. He knows how to get the job done and is very professional.
Derrick C
John was very professional and knowledgeable on what his intentions were. To save me money and reduce my debt. He really took a personal interest and explained a plan for me. John made
me feel like I can reach out to him for advice and guidance even after I closed my loan.
Jose L Roque
Excellent customer service from start to finish. He’s very knowledgeable and on point!
Jessica Rumph
4 months and no loan. Lost $500 for an appraisal that was never done. Got told they needed to do a credit check, then got told I own a business I do NOT own. When my CPA and I couldn't provide the paperwork for this mystery company we got ghosted by RM. When I tracked RM down they told me it was my fault.
Travis Totty
Reply from Travis Totty:

Greetings,

Thank you for reaching out to us regarding your experience. I see that you have already connected with Lauren Dunbeck from our senior research team regarding this experience. She will be your best point of contact moving forward with any further questions or concerns.

Sandra Herrera
We have never been so impressed with Rocket Mortgage hiring Blossom as our personal helper to guide you through the preparation and submission of our documents. We just closed our loan in over two weeks.We have never had this experience before.
Jarod Burmaster
Hailee was very helpful and went above and beyond for anything that I needed during the whole process! She was always super nice and super friendly! 10/10 you need a Hailee during this type of process!
John
Mahdi is THE BEST! Explained everything to me and my wife, made sure we were updated every step of the way! Great customer service, quick to respond and very helpful! We would highly recommend Mahdi without hesitation!