I spent six weeks in the process with another lender. They were so hide-bound over corporate policy, and their environment was a call center model (I never spoke with the same person twice). At six weeks and still not in underwriting, I went looking for an alternative because I could see the other folks were not really interested in doing the work to get it done.
That's when I found Nate Dubber and...I spent six weeks in the process with another lender. They were so hide-bound over corporate policy, and their environment was a call center model (I never spoke with the same person twice). At six weeks and still not in underwriting, I went looking for an alternative because I could see the other folks were not really interested in doing the work to get it done.
That's when I found Nate Dubber and Rocket. In fifteen days, we had overcome the same hurdles the other company would not, and we had a closing appointment. At this point, I received a notification from the other company informing me that the time window for resolving their issue had closed, and they would not be able to move forward. I laughed and responded that they were so slow that I had fired them two weeks before without telling them because I wanted to see how the process died.
Vu was great to work with at Rocket Mortgage. He explained each step of the process and was always available to talk with or answer questions and he kept us update and on time with closing.
Brandon Smith
Brandon Smith
551
Saad was great to work with and quickly helped me start the process of accessing my home's equity.
victoria croyle
victoria croyle
551
Extremely helpful and patient. Very easy to work with and I felt secure that he was providing me with information that I needed.
Noel Gaddy
Noel Gaddy
551
Justin did a great job and helping me with my loan on purchasing my home. If I didn’t understand any paperwork, he was there to help me out and explain it to me. As well, Angela and Crystal did an awesome job as well on the final stages of my closing.
Chris Vacca
Chris Vacca
551
Angela was always available and very prompt in getting back to me. Had 100% confidence in her
C Michael Bailey
C Michael Bailey
551
Mr. Andy Bow was prompt, courteous, understanding, patient, and expedient. I have never had a painless loan process before this one. Thank you, Andy and Rocket.
R T
R T
551
The most professional down to earth person I have had the pleasure to work with. When Mike says he is going to do something!!!! He does it! Throughout my year long divorce process he kept me calm and ensured me He and Rocket mortgage were there for me! P.S Clone Mike!
Sandra Witt
Sandra Witt
551
Jeff was excellent...he was so easy to work with and patient with all my questions and concerns. I feel like he went the extra mile to help me. I was thankful for his expertise and consideration.
Josh Whitney
Josh Whitney
551
Quick and easy process. Communicated with any changes or updates. Made my first home buying experience a pleasant one. Everyone at Rocket did a great job!
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