Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

meriam ratcliffe
Hayden helped us with our refinancing, he is very with all my questions at any time of the day, he’s very polite and redpectful, i would love to have him again to help when i do need help again, and i sm proud to recommend him to my friends and family that needs assistance in this bussiness thank you and i apologize for any typo because i just had an eye surgery
Breighanna Martinez
Communication was on his time only. Asked to verify many times about seller credits getting used appropriately and found out at signing at closing we lost out on 1500 dollars due to him and his counterpart Denis Kurbegovic poor communication. Then they were unreachable at the time of closing to address the issue
Ryan Spadafore
Reply from Ryan Spadafore:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I do see that your concerns were escalated to our senior research team already. Please know I am here for you in the future,...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I do see that your concerns were escalated to our senior research team already. Please know I am here for you in the future, if given the opportunity.Read MoreRead Less

Tina Lenker
Brian jumped in when our original lead went on leave and left us hanging without any explanation. After 3 phone calls and no answers, Brian took over out process and got us into a better deal financially. Would work with him again if I would need to.
Kimble
Great to work with. Straight to the point. Quick to respond.
AR
Dena is easy to work with, very responsive and she's knowledgeable about the process. Highly recommend her for any mortgage needs
Brandon Vazquez
I cannot express the amount of gratitude I feel towards Teala. She was super helpful through my whole process of purchasing a home. She was available to answer my questions and worked her hardest to help me in any way she could. 10/10 would recommend and I’d definitely work with her again.
Jim Lawrence
Michael was an exceptional help with our refi. He communicated frequently and kept the process moving along. Even after we closed he assisted with an issue related to a refund on our old loan. We would definitely love to have his assistance in the future.
vaughn west
He was very helpful and patient
Scott Krusee
I had no idea what I was doing. She explained everything to me and helped through the whole experience. Absolutely professional. A+
Alina Hodder
Mario was a pleasure to work with. He and his team are super responsive, and made the transaction run so smooth. He even came to the house to congratulate our client on closing day!