Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Chris Landry
Dylan is an absolute professional. He was able to work with me even as I was busy travelling between cities. We were able to get everything done in a timely manner. His follow-up was impeccable, making sure everything was correct and on time. A+ guy!
Dustin Amanda Hasch
Ya know I see all these great reviews about Jeff but I don’t feel like I got a very good experience with Jeff. He never answered my questions and in the rare occasion he did it was after being asked a few times and after several days of asking. I feel like if he needed something they I was expected to respond immediately and when I asked him something he just didn’t respond. We closed our house ...Ya know I see all these great reviews about Jeff but I don’t feel like I got a very good experience with Jeff. He never answered my questions and in the rare occasion he did it was after being asked a few times and after several days of asking. I feel like if he needed something they I was expected to respond immediately and when I asked him something he just didn’t respond. We closed our house last week and I still have questions left unanswered. I even had to report him to his supervisor multiple times for jeff not responding for days on end and trying to get me to do things unethically with the home buying process. But I guess in the end he did just enough because I closed on my house. I’d give him a 3/5Read MoreRead Less
Jeff Sherry
Reply from Jeff Sherry:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through your process. I understand that you spoke with our Client Relations Senior Research team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Adalberto Sanchez
JOSE me explicó DeLa a a la Z todos los relacionado al refinanciamiento. Conoce muy bien su trabajo y nos ayudó a entender cómo trabaja el mercado actual. Persona muy amable y paciente con clientes con muchas preguntas como yo. es un buen comunicador pude entender todo el trámite. Muy diligente y rápido con lo que necesita el cliente. Fue una excelente experiencia trabajar mi préstamo con él. Lo ...JOSE me explicó DeLa a a la Z todos los relacionado al refinanciamiento. Conoce muy bien su trabajo y nos ayudó a entender cómo trabaja el mercado actual. Persona muy amable y paciente con clientes con muchas preguntas como yo. es un buen comunicador pude entender todo el trámite. Muy diligente y rápido con lo que necesita el cliente. Fue una excelente experiencia trabajar mi préstamo con él. Lo recomiendo un 100 %Read MoreRead Less
Steve w
Quick, Efficient, Knowledgeable. Paid attention to our requirements and made it happen! Less than two weeks to refinance!!
Lisa Safewright
Jorge was wonderful to work with, very personable and professional. He was always available when needed, answered all my questions and paved the way for an easy and quick closing process. Thank you Jorge!
Pamela Gray
I love working with Daniel Raj hes the best an he is awesome thank you Daniel I would give all my friends hes number for help
Ty Daniel your the best your friend Pam gray
Katie Troccoli
Aaron was great to work with. Let’s do it again!
Marina Woolcock
Tony helped me through all the paperwork and answered all my questions. Extremely helpful. I was pleased that he made it so easy to complete the Re-Fi!
Sam Bales
Quicken/Rocket make the process so easy. They have great team members that make it such a breeze. Tim and team did phenomenal. Thanks
Shari Pillsbury
Great communication. Online closing are so easy!