Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nick
Great service. Always available
brett pathmann
Extremely helpful initially but lacked important details due to lack of listening. Discussed children and marriage and payment options but delayed closing process.
Christopher Price
Reply from Christopher Price:

Dear Brett,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you...Dear Brett,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Provost Marshal
Anthony made the process go extremely smooth and was quick to respond when I had questions. His customer service was excellent!
Jennifer White
Anthony was very professional and helpful. Don’t forget patient! Highly recommend!
Scott Schueneman
Alex is a true professional. He takes the guess work out of a stressful situation in buying a home. He makes complicated things easy to understand. Alex is very reliable and has great communication skills. Alex was a vital asset in purchasing our first home.
DENISE JONES
James is wonderful to work with. He helped me through out everything and was very responsive. Thank you James for all your help.
Denise Jones
Ross Boucher
What a wonderful experience with Kurt. 8 or 9 days the money was in our bank on a refinance
Eddie Ellis
Justin is an amazing person! He has the help me so much getting a loan. He quality is he work is unbelievable! He cares for the people that he is helping. He always kept me updated on everything! He was also great and returning calls and text! I couldn't have done it without his help,I'm so grateful that I was able to have his help! You just can not go wrong with this guy! He truly was a rock ...Justin is an amazing person! He has the help me so much getting a loan. He quality is he work is unbelievable! He cares for the people that he is helping. He always kept me updated on everything! He was also great and returning calls and text! I couldn't have done it without his help,I'm so grateful that I was able to have his help! You just can not go wrong with this guy! He truly was a rock star!Read MoreRead Less
Ilene Ruffin
It was great working with you Jason. Thank you for being there for me throughout the process and for going above and beyond to help me get refinanced.
Andi Holmgreen
I had the pleasure of working with Jettsen Cavazos at Rocket Mortgage on a transaction for our first-time buyers, and I can’t say enough great things about the experience. Jettsen was an absolute pro from start to finish. His communication was outstanding—he kept me informed every step of the way and made sure both the buyers and I were always in the loop.

What truly stood out was how proactive ...I had the pleasure of working with Jettsen Cavazos at Rocket Mortgage on a transaction for our first-time buyers, and I can’t say enough great things about the experience. Jettsen was an absolute pro from start to finish. His communication was outstanding—he kept me informed every step of the way and made sure both the buyers and I were always in the loop.

What truly stood out was how proactive he was. He stayed ahead of schedule throughout the process, and we were clear to close over 10 days before the scheduled closing date! That level of efficiency and preparation made for an incredibly smooth transaction, which is a huge win for everyone involved.

As a REALTOR®, it’s invaluable to work with a lender who prioritizes communication and delivers on promises. Jettsen made the process easy, seamless, and stress-free, leaving our first-time buyers thrilled with their home-buying experience.

I highly recommend Jettsen to anyone looking for a reliable, knowledgeable lender who truly goes above and beyond. I’m looking forward to working together again in the future!Read MoreRead Less