Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jessica Grant
Alana was very personable & friendly! She answered my questions with patience & clarity! Alana made the process quick, easy, & comfortable!
Sharon Smartt
I didn’t find Earl helpful. He didn’t return phone call promptly. Also he never asked me for my information to fill out the credit app. He put down the wrong employer and didn’t put all my income on the app. I had to call customer service for help with underwriting. I am very disappointed in the service Earl gave me.
Earl Buggs
Reply from Earl Buggs:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Papa Johns
Kristen is marvelous!!! We'll above and beyond to help! Thank you Kristen!
Rogue Guyver
Absolutely excellent experience with Gino! As a first time home buyer I had lots of questions. He was always available, helpful and professional. I highly recommend Gino and Rocket mortgage! A+
Mila Swanson
Poppi, help me from when I started contacting the Rocket Mortgage,She’s very hands on to me. Guiding me,explaining to me . She’s also very nice to talk too..
Thank you Ms Poppi❤️❤️❤️
Mila
john perry
Chris was informative, helpful and fast at helping me fill out the necessary forms. The whole process went extremely fast. Great guy !
Dylan Zenner
Awesome individual to work with. Went above and beyond in helping me get what I needed. Highly recommend.
Pam Jones
Bridgett is friendly, knowledgeable, easy to communicate and work with, and the entire home buying process went smoothly and quickly. She is an ultimate professional and I would highly recommend her.
Sue Bragg
Refinancing my mortgage was a scary thing for me but Giovanna held my hand through the entire process and made everything easier for me. I felt as if I had made a new friend. I couldn't be more pleased with the experience.
N A
I did not expect this process to be so efficient. Chris is so courteous and professional and approached the process with proficiency and detail. He explained every step, answered every question and was prompt to respond. Overall excellent service!