Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Stephanie Blackburn
Bridgett was very professional, kind and knowledgable - making the home buying process easy for my first time home buyer clients! It truly is a team effort and Bridgett brings her A game to each interaction.
Kevin Caron
Overall the experience started off very well. He kept me in the loop and I felt confident with the information he was providing me. Along the way, I started to lose confidence. The information he had quoted me for closing cost were not accurate and were much more than he said it would be. He also led me to believe that I could get a 2 month grace on my first payment. When speaking with the ...Overall the experience started off very well. He kept me in the loop and I felt confident with the information he was providing me. Along the way, I started to lose confidence. The information he had quoted me for closing cost were not accurate and were much more than he said it would be. He also led me to believe that I could get a 2 month grace on my first payment. When speaking with the closing team, they stated he should know that based on the type of loan, it is only 1 month. It felt as though he was trying to earn whatever commission he was going to get off this closing by trying to sell me a pipe dream. Overall, from my first experience of when I originally purchased my house to now, VERY DIFFERENT EXPERIENCE. I loved my initial experience, but can't say I loved this one.Read MoreRead Less
Dane St Claire
Reply from Dane St Claire:

Dear Kevin,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any...Dear Kevin,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

BHP Malik Gordon Sr.
Lawrence was very professional, prompt and timely during this process!
Eddie Lemos
Jack was our contact for our loan with Rocket Mortgage he made the process quick and painless. Jack also followed up though the whole process which was very appreciative. All an all it was a great experience
Thanks again jack
Rahul M
Michele is one of the best Mortgage Bankers that we have worked with. Being a first time home buyer, the suggestions, inputs that she provided all along the process was a definite blessing and I would have no hesitation at all in recommending her service!
Fiona Jones
Jordan was absolutely incredible to work with. Very on top of it - worked closely with us to meet all of our mortgage needs, while communicating efficiently, effectively, and in a timely manner. Highly recommend
Johnny Katsanevas
Aaron made himself available for us to qet short notice quotes and questions answered. He did a great job getting us to the finish line on a quick close with zero hiccups.
Casey Ingram
Made what seemed like a daunting process for first timers easy and was there to answer any questions I had about the process.
Cliff Ange
Corban is the best banker we have ever dealt with. His attention to detail has helped us tremendous, his attitude towards us was something you don't find in our world today. I would recommend him to anyone. He is a great young man with a servant heart. Any company would be all the better for having him on staff.
Don Lilley
Sidea was great to work with and was always available to take our call and answer our questions. You should give her a pay raise!