Professional and does what he says. Would give 10 stars if it was possible. Was great working with Ralph.
Brian Milligan
Brian Milligan
551
Zac provided top-notch service. He was extremely responsive during the entire process. I will certainly contact Zac when refinancing or buying another property.
Jake Jordan
Jake Jordan
551
WoW! Mario's guidance was exactly what I needed. I only want to be transferred to Mario for any credit assistance I may need with Rocket Mtg in the future.
Christina Peeler
Christina Peeler
551
Kenton made everything SO EASY! He was prompt, kind and very knowledgeable! Thank you so much for all of your help!
Sherry Lacey
Sherry Lacey
551
Matt was amazing to work with and very patient with me through the entire process
Dave Nystrom
Dave Nystrom
551
What impressed me most about Eric was his responsiveness. He was available throughout the process and he stayed in constant communication. Easy to work with and professional. Great experience.
Josie Milewski
Josie Milewski
551
Robert was exactly the person we needed to help us with our loan! He was very knowledgeable and was great with keeping us informed and communicating. He was very quick to answer back when we had any questions and that is very helpful when it comes to a timely process like escrow! We can’t recommend him enough.
Christine Mayer
Christine Mayer
551
Doug was very knowledgeable and informative! He was very patient with my questions and made sure the process went smoothly!
veronica Anglin
veronica Anglin
551
Devin was great. Helpful. Full of information that was so helpful
Zack Alon
Zack Alon
551
We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one.
Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism ...We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one.
Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism that made us choose Rocket Mortgage. He made what could have been a complicated process feel smooth and manageable.
Ibrahim was available well beyond typical business hours, including evenings and weekends, and he remained consistently supportive throughout the entire experience—from the initial quote to final closing. His customer-first mindset and personal attention made all the difference.
While Ibrahim’s service was outstanding, we did face some challenges with other members of the support team. They were not always available, sometimes requested the same documents more than once, and were slower to respond or follow up. Thankfully, Ibrahim’s proactive communication and thorough support helped us move forward without delays.Read MoreRead Less
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