Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Tony Soprano
Working with James was amazing. I can only use Superlatives in describing his service. James explained everything in detail,everything up front, no surprises. Hexwas on top of ecerything & working with him, we were able to close in 11 business days. I would highly recommend James to friends & family.
Jason h
Quick and painless REFI, I'm happy.
Katherine Hosch
We loved working with Courtney - she is super helpful and the process was painless. Thank you, Courtney!
Laurene Qualls
I cannot say enough about everything Justin did to help me through my refinance. He was there for me through the entire process. He was always patient and professional. I have to say he is simply the best.
Christine Rolenaitis
Awesome experience with Shawn! Extremely professional and knowledgeable. I would recommend anyone needing a loan to go through Rocket Mortgage! The entire loan team are wonderful!
Tracey G
Miguel is professional, patient, and knowledgeable about the process. This is my second time working with him and I am always impressed at how easy he made everything work. I would recommend Miguel and Rocket Mortgage to everyone!
L. Schroer
Rushed, in it for a sale.
Didn’t really listen to my needs or wants or consider what was in my best interest.
Initially contacted promising a lower rate than what was ultimately offered. And pestered me non stop after I told him I wasn’t interested in continuing. Would not recommend.
Erik Solem
Reply from Erik Solem:

wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that ...wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Amy Masteller
Stacia did an amazing job with the financing for my clients. She was on top of everything and quickly responded to any questions! Always very friendly and helpful! Thank you for a successful closing.
Lee Reed
Excellent customer service and support. Chris helped me work past my first refi jitters. He made the process easy and has a client for life.
Raquel Aussieker
Morgan was incredible! She made everything understandable and easy. I started out shopping several loans, but her detailed communications and pleasant demeanor made selecting Rocket a no-brainer. I would recommend her over and over.