Jeannie made our mortgage application process straightforward, easy, and as low-stress as possible. Our situation is a bit unique as we were purchasing a home we had already lived in for three years as renters. Jeannie helped us navigate our unique purchase experience with aplomb. She was welcoming, friendly, detail-oriented, thoroughly responsive, and just a huge help all around! We are thrilled ...Jeannie made our mortgage application process straightforward, easy, and as low-stress as possible. Our situation is a bit unique as we were purchasing a home we had already lived in for three years as renters. Jeannie helped us navigate our unique purchase experience with aplomb. She was welcoming, friendly, detail-oriented, thoroughly responsive, and just a huge help all around! We are thrilled with our mortgage package and I'm very much looking forward to reconnecting with Jeannie as rates drop even more and we look to refinance. Like some of the other reviewers here, I'm a longtime Charles Schwab customer and echo the positive sentiments expressed by fellow Rocket customers about the ease of coordination between banking and mortgage. Jeannie made sure as many elements of the process could be done automatically with data pulls from Schwab as possible, saving us a lot of time and effort. The Rocket portal is also extremely user-friendly with very clear guidance provided about what to expect and when; Jeannie always made sure needed documents got populated in a timely manner and that we had everything we needed to prepare for each new step in the process. Finally, Jeannie kept our home loan on track so we could close on our purchase without the signing getting derailed by either Hurricane Helene or Hurricane Milton. We're very grateful for that and to own the wonderful home that protected us from harm. Jeannie and her colleagues made that possible and we're already saving a bunch of money on things like PMI and compound interest because of how clearly she outlined the benefits of different loan terms, down payments, etc. 10/10 service, highly recommend!Read MoreRead Less
Lana Uphold
Lana Uphold
551
JOE WAS VERY FRIENDLY AND VERY HELPFUL WITH THE REFINANCING OF MY LOAN. I HAVE HAD ROCKET MORGAGE BEFORE AND THEY ARE ONE OF THE BEST TO DO BUSINESS WITH. THANK YOU FOR THE FAST AND ACCURATE TIMING.
Connie Jackson
Connie Jackson
551
Brady was knowledgeable and very professional. Friendly and very hands on with keeping us informed on our loan process. Great first impression, friendly and made us feel right at home. Love Brady and Rocket Mortgage.
andrew taylor
andrew taylor
551
If I could give 10 stars......Mark would get them!! Mark was great! He was personable, professional, respectful, timely, courteous, and just awesome to work with! My wife and I enjoyed working him him for our mortgage needs. We would recommend him a thousand times over. The process was seamless and quick. Thank you Mark and Rocket Mortgage!
Anthony Williams
Anthony Williams
551
My wife and I had the pleasure of working with Jeff during the loan process, and we couldn’t be more satisfied. From start to finish, He demonstrated exceptional professionalism, knowledge, and dedication.
Jeff made the entire experience smooth and stress-free. What stood out the most was his responsiveness and willingness to help address any questions or concerns we might have had.
I highly ...My wife and I had the pleasure of working with Jeff during the loan process, and we couldn’t be more satisfied. From start to finish, He demonstrated exceptional professionalism, knowledge, and dedication.
Jeff made the entire experience smooth and stress-free. What stood out the most was his responsiveness and willingness to help address any questions or concerns we might have had.
I highly recommend Jeff to anyone seeking a loan officer who truly cares about their clients and delivers outstanding service.Read MoreRead Less
Nadira Singh
Nadira Singh
551
Very helpful and efficient
Alicia Young
Alicia Young
551
Great work! Saw huge jump in score from doing 1/3 suggestions. highly recommend him!!
Tracy W
Tracy W
551
Voula is amazing. She is a hard worker that won't let up. She stayed on the case until I was approved. Voula goes above and beyond the call of duty. Make sure to have Voula on your team for your next endeavor.
Tracy Whitaker
Tracy Whitaker
551
Voula is amazing. She worked hard and stayed on the case until I was approved. She definitely went above and beyond to take care of me. I would highly recommend Voula for your next endeavor.
Chris Patrick
Chris Patrick
551
Dean was a tremendous help. Thank you for going above and beyond to help my family and I during our time of need. ❤️
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