Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ricardo Arguello
Daryn Donato Is definitely the best in the industry. He looked over my file and was able to tell me what needed to be done to get my score higher. Anytime I had a question or concern Daryn responded fast and promptly. He was able to over achieve the score I needed to proceed with my home purchase! Thank you so much for what you do Daryn!
Annie Gabelbauer
I probably wouldn’t work with Tanner again. He made sure to be quick in responding and kept us on top of what we needed to turn in. We didn't know the refinance would be an FHA loan until we were supposed to sign the documents. There were several errors that my husband caught with the paperwork. Most of them were fixed, but there was not attention to detail the first time around. I didn’t know ...I probably wouldn’t work with Tanner again. He made sure to be quick in responding and kept us on top of what we needed to turn in. We didn't know the refinance would be an FHA loan until we were supposed to sign the documents. There were several errors that my husband caught with the paperwork. Most of them were fixed, but there was not attention to detail the first time around. I didn’t know that another department would be reaching out to me, so I ignored the calls. When I reached out to Tanner, he told me to initially ignore the call. They kept coming, then Tanner told me to take the call. Even the day of close, we found errors in the paperwork. It was easier just to sign things and work with the title company after the fact to fix them.Read MoreRead Less
Tanner Held
Reply from Tanner Held:

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through this process. I...I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through this process. I assure you that I am certainly here for you in the future, if given the opportunity.Read MoreRead Less

Doug Foster
Jason did a fantastic job guiding me through the process. Have been a Rocket Mortgage customer for over 10 years because of support like this.
Debbie Monts
Jack was amazing. I have dealt with him twice now. Straight shooter, funny guy. Very compassionate about his work, very professional, very knowledgeable and helpful throughout the process. I would highly recommend Jack Nacy. We will be during business with him again in the future. Thank you Rocket Mortgage
Cheryl Hunter
Shawn was supportive, knowledgeable, and stayed in touch with me through the whole process.
Nick Pukatch
Patrick has the most professional and pleasing manner of any loan agent I have ever worked with, ........ and I have worked with about a hundred. He had a unique ability to be professional and business-like and likeable and engaging. Patrick is a great "front wheel" rep, and expertly handled several "rear wheel" (technical) issues that were presented to us by less knowledgeable, and sometimes ...Patrick has the most professional and pleasing manner of any loan agent I have ever worked with, ........ and I have worked with about a hundred. He had a unique ability to be professional and business-like and likeable and engaging. Patrick is a great "front wheel" rep, and expertly handled several "rear wheel" (technical) issues that were presented to us by less knowledgeable, and sometimes difficult, people in underwriting. I have never had such immediate and courteous responses, making me feel that my best interests and loan handling were always his primary consideration. Even my frustrated and impatient, and maybe unreasonable, remarks were handled with great empathy and understanding, with Patrick focusing only on expertly guiding my loan through to the Exact Precise closing date that Patrick had represented on day one. I unequivocally wish that you, too, could get a loan agent like Patrick. Happy New Year December 2024Read MoreRead Less
Mr. Miller
This gentleman was easy to talk with. Very informative and helpful in a stressful process. He was great.
Hector R. Caro
I was extremely satisfied with Stephanie and her support throughout the loan process. Very professional and helpful.
Dylan Gallagher
I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when I connected with Dean, and my entire experience changed for the better.

Dean didn’t just see me as a credit score—he saw me as a person with a goal, and he was genuinely invested in helping me achieve...I cannot express enough gratitude for Dean at Rocket Mortgage. After being denied by several mortgage lenders, I was feeling defeated and unsure if I would ever be able to purchase a home. That’s when I connected with Dean, and my entire experience changed for the better.

Dean didn’t just see me as a credit score—he saw me as a person with a goal, and he was genuinely invested in helping me achieve it. He went above and beyond by guiding me on how to get my credit on the right track, offering practical advice, and giving me the encouragement I needed every step of the way. His patience, knowledge, and willingness to help were truly unmatched.

Thanks to Dean, I am now buying a house—a dream I thought was out of reach just a few months ago. If you’re looking for someone who is not only skilled at what they do but also truly cares about their clients, Dean is the person to call. He’s a miracle worker, and I will be forever grateful for his help!

Thank you, Dean, for making the impossible possible!Read MoreRead Less
kim barlet
Mike was very helpful and thorough with letting me know what I needed to have done and submit for my refinance closing. He helped me have a VA loan and all that comes with that done. He was very easy to contact and ge worked fast on his end. I am thankful to have had him help me.