I wish I could say my experience was a good one but there were too many different people involved &I’m not sure about when I was talking to Nick or someone else. The times that Nick returned my calls or texts, he was super helpful!
Reply from Nick Campbell:
Thank you for taking the time to leave a review. I apologize if there was an opportunity where I could have provided better expectations for you to minimize any confusion during your process. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. I understand that you spoke with our Client Relations team ...Thank you for taking the time to leave a review. I apologize if there was an opportunity where I could have provided better expectations for you to minimize any confusion during your process. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. I understand that you spoke with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less
Kirk Lindholm
Kirk Lindholm
551
Nice fellow and easy to follow and do the most for the refinance
Joshua Achipa
Joshua Achipa
551
James was helpful and straightforward.
Ann Sarmiento
Ann Sarmiento
551
Lawrence helped us improved our score quickly and easily. It was a simple fix that he advised us on and our score jumped. We are so impressed. We will refer him to everyone we know. Thank You Lawrence.
malinda haws
malinda haws
551
Danny was a pleasure to work with. He was professional, personable, and always had our best interests in mind. I will absolutely recommend Danny to anyone looking to purchase or refinance a home. Thank you Danny!
Pat Martin
Pat Martin
551
I improved my credit score by 35 points in just two weeks. Thank you! This helped my loan tremendous
Yaminah Knight
Yaminah Knight
551
Super satisfied with Kaleb's knowledge, experience and Customer Service!! He was a gem!! He was able to get us through this process . Represented Rocket Mortgage well!!
Bill Wescoe
Bill Wescoe
551
Sean was great to work with from my application right through closing. He is very knowledgeable and explained all my options in making the best decision on my rate, years and amount to borrow. Sean was quickly available in response to any question. Lastly, he was professional yet friendly and a pleasure to work with.
Carlos Rivera
Carlos Rivera
551
Muy Agradecido con Raúl por toda su ayuda en todo el proceso de refinanciamiento. Logramos hacer el cierre en 20 días.
Dan Smith
Dan Smith
551
This is our sixth loan/ refinance using Chris Frederick. In three words: He's the best. His responsiveness and knowledge and professionalism are unsurpassed. He's like a friend of the family because of his help for us and our daughters over the decade we've known him. He always goes above and beyond. Highly recommended!
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