Kristin was absolutely fantastic! She was so responsive, she was knowledgeable and took time to explain anything that I didn’t understand. The whole process with her was flawless. I would recommend her to anyone!
Child of an awesome God
Child of an awesome God
551
Alex is a courteous and professional service agent. He is extensively knowledgeable and dedicated to excellence. He meticulously listens to your needs and desires when the consumer speaks. His level of comprehension had me awe struck, but his ability to verbally transcribe the obstacles, possibilities, and law/regulations in lament terms vocally were astounding. He is straight forward and upfront ...Alex is a courteous and professional service agent. He is extensively knowledgeable and dedicated to excellence. He meticulously listens to your needs and desires when the consumer speaks. His level of comprehension had me awe struck, but his ability to verbally transcribe the obstacles, possibilities, and law/regulations in lament terms vocally were astounding. He is straight forward and upfront about your situation, be it credit, income, or whatever. When all others said no, he figured it out. He plays the long game. If you don't qualify today and months later things change, you will get a call, email, or text somewhere down the line. Yes even months later. My family and I will he forever greatful. My teenage son passed away from cancer and it devastated our lives in so many ways. Alex allowed us to stay in our home, payoff all our debts and become financially liquid. No foreclosure and monies left in our pockets to live comfortably, as long as we live with constraint and discipline by living within our means realistically. Thank you Alex. You were a vessel that God worked through for our good. You are forever family. Greg and LisaRead MoreRead Less
kyle stewart
kyle stewart
551
Extremely smooth process. Rosie was very attentive and we even closed early! Super pleased with the process.
Beginning Moments
Beginning Moments
551
Cindy was so kind, professional, she went the extra mile and was very knowledgeable.I will recommend Rocket Mortgage!
Paula Schultz
Paula Schultz
551
Roman was very professional and informative. He answered all my questions and the process was very easy.
John Wegner
John Wegner
551
I have purchased multiple homes Rocket was the best to work with. Tracy was fast and kept me informed along the way. By phone, text, and email we were able to keep in contact even when I was busy at work. He kept me appraised of our progress and what would happen next. He will continue to serve as my contact for the life of my loan. What great service!
Dustin Shimono
Dustin Shimono
551
Jason was easy to communicate with, always responsive, and provided a truly professional customer experience throughout our refinance. He made the entire process smooth, clear, and stress-free from start to finish.
Jo Willetts
Jo Willetts
551
Jake was very knowledgeable and friendly. He made sure we stayed on top of our paperwork so we could quickly close on our refi. He also made sure we were getting the best loan and rate we could. Thank you Jake for helping us get what we needed. I would recommend Jake to anyone looking for a refi or a new home mortgage.
Leslie Berry
Leslie Berry
551
When I initiated a query to see if I would qualify for a home loan through Rocket Mortgage, Nicholas followed up promptly and professionally with an upbeat manner that eased my anxiety about applying for a loan. He guided me through each step of the process and explained the rest of the journey until I was approved and funded.
Phyllis Ruyle
Phyllis Ruyle
551
Habib reached out to me and I'm so glad he did! He was so knowledgeable, friendly, and responsive. I had to reach out a few times with questions or needing confirmation on things and he was so quick to get back to me with the answers. Thank you so much Habib.
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