Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

kevin james
We loved Edward and his very personal and professional assistance. From the very first call Edward was 100% comiitted to making sure we got everything we needed and was extremely responsive to any questions that we had along the way. When the loan process got a little bogged down, one call to Edward and he was able to assist. Thanks Edward for a great overall experience!
vic gonzalez
Niko made my refinance a very easy process.
Yezan Swaies
Ahmed was amazing. He helped me achieve my goals and was very patient with me. Thank you for everything and everyone else is missing out on Ahmed.
Paul Barela
Dan is upfront, honest, and thorough. A real pleasure working with someone so knowledgeable and friendly.
Scott Findlay
Thanks Cheyenne for always being available, for communicating and for getting this closed on time. You made the whole transaction very smooth. Appreciate your attention to detail.
Annemarie Minton
Kevin tried to deceive me by telling me one interest rate and then when I read the contract the next morning he added points costing almost $4000 to get that interest rate. Then he got loud and defensive spewing out things like "everyone wants a better rate", "if my loan was 500k I'd get a better rate" "no one else can close this loan in 2 weeks" I felt like he was trying to brow beat me into ...Kevin tried to deceive me by telling me one interest rate and then when I read the contract the next morning he added points costing almost $4000 to get that interest rate. Then he got loud and defensive spewing out things like "everyone wants a better rate", "if my loan was 500k I'd get a better rate" "no one else can close this loan in 2 weeks" I felt like he was trying to brow beat me into accepting this unethical trickery. I have excellent credit,long job history,great income and almost 50% down and this is how he treated me. Beware!Read MoreRead Less
Kevin Bell
Reply from Kevin Bell:

Dear Annemarie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for...Dear Annemarie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Larry Welch
We had a little trouble with the VA and their unreasonable requirements. Amy helped us at every step along the way. She was always available and helpful.
Carlie Manecke
JB was absolutely wonderful to work with! He helped us get into our dream home. He was very easy to contact and available to answer any and all questions we had throughout the process. He met with my husband and I both in person and over the phone to help make our home buying journey as easy and stress free as possible. Thank you JB!
Clinton Borders
Justin was absolutely AMAZING to work with! From start to finish, he went above and beyond for our family and truly fought hard to get our loan closed. The process wasn’t always easy, but Justin never gave up on us — he stayed in constant communication, answered every question, and made sure we understood each step along the way. His dedication, professionalism, and determination made all the ...Justin was absolutely AMAZING to work with! From start to finish, he went above and beyond for our family and truly fought hard to get our loan closed. The process wasn’t always easy, but Justin never gave up on us — he stayed in constant communication, answered every question, and made sure we understood each step along the way. His dedication, professionalism, and determination made all the difference. Because of Justin, we are now proud homeowners. We are forever grateful and highly recommend him to anyone looking for a loan officer who truly cares!Read MoreRead Less
Anthony LaVecchio
JB helped my wife and I get into our first home! He made the process easy and was always available if we had any questions. JB genuinely cared and made sure we knew what was going on every step of the way.