great job Emmanuel was very polite and on the job with the swiftness. we got every thing accomplish and ready to close in 2.5weeks need if l need something he will be the first person i will call. thanks Emmanuel
best regards coreen Jones
Mike
Mike
551
Rocket Mortgage has handled my mortgage needs for many years. I have found them to be helpful, friendly and professional. Dustin exemplifies this type of customer service. Dustin was knowledgeable and informative, providing me with guidance through the process.
Beverly Wheelhouse
Beverly Wheelhouse
551
Beverly Wheelhouse
From: beverlywheelhouse@yahoo.com To: Emily Nelson
Fri, Apr 4 at 10:36 AM
Working with Emily has certainly been an incredible experience, she has helped me with my refinance and let me know that we will approach each task one day at a time and do this at my pace not her's, this is when I felt I was in good hands. I appreciate the way she has handled the entire refinance process from ...Beverly Wheelhouse
From: beverlywheelhouse@yahoo.com To: Emily Nelson
Fri, Apr 4 at 10:36 AM
Working with Emily has certainly been an incredible experience, she has helped me with my refinance and let me know that we will approach each task one day at a time and do this at my pace not her's, this is when I felt I was in good hands. I appreciate the way she has handled the entire refinance process from beginning to the end.
Emily's compassion to do the very best job for not only the company but also the client she is working with has shown me several qualities she possesses, her empathetic nature is the one that I will let my family and friends know that Emily should be their to go to person with Rocket Mortgage.
Emily has gone above and beyond the norm, and I really appreciate everything she has done for me., she is an extraordinary person whom I'm happy I have had the opportunity to meet and handle my refinance with Rocket Mortage.
Emily is an unbelievable person who is committed to her company but more important her clients because without the clients there wouldn't be the company. So happy I have her to represent my future with Rocket Mortgage.
Thank you for your help. You were available for all our questions and made the process easy and efficient.
J Mac
J Mac
551
You want Bridgett in your corner when you are buying a house. She is clearly an intelligent individual who thinks outside the box and cares about people. These characteristics combine to make her a force to be reckoned with when advocating on your behalf. My husband and I came to Bridgett after losing our first loan and getting a two week extension. I was discouraged after working with a ...You want Bridgett in your corner when you are buying a house. She is clearly an intelligent individual who thinks outside the box and cares about people. These characteristics combine to make her a force to be reckoned with when advocating on your behalf. My husband and I came to Bridgett after losing our first loan and getting a two week extension. I was discouraged after working with a middleman, a mortgage broker, between myself and the first potential lender. We had almost no communication with the the lender when we worked with this broker, who returned about 1/4 calls and emails. In contrast, Bridgett communicated with me almost daily. She was able to contact underwriters day and night and push things through much quicker than a 9-5 lender. If you didn't catch that, Rocket has multiple shifts of workers, including underwriters and loan officers, working on your loan long past 5pm, seven days a week. Since we only had 2 weeks, Bridgett almost immediately ordered an expedited appraisal. Amazingly, was able to get clear to close in less than 2 weeks! Having her on our side switched the loan process from being a confusing and frankly, depressing, experience to one that filled us with hope and optimism.Read MoreRead Less
Pat Lanza
Pat Lanza
551
Mike was great to work with! He made the process so much easier for us and was always available to answer any questions we had. Excellent communication and the Rocket team as a whole, were great to work with!
Linda Semanko
Linda Semanko
551
He made the process so much easier for us. Being elderly I drove him a little crazy, but he patiently walked me thru the steps needed. Always returned calls in a timely manner. He was a real pleasure to work with.
Juno Lamp
Juno Lamp
551
It was a blessing to work with Courtney. I applied for mortgage, with no thought of getting one. Courtney allayed my fears and eased me through the process. Her professional courteous expertise was on hand whenever I needed it to guide me through to closing. I highly recommend Courtney to anyone seeking a truly professional and customer friendly mortgage loan officer.
Dale Cooper
Dale Cooper
551
Great working with Joshua. Very professional and responsive. Thank you for your work with our refinance. Thanks
Melonie Wilson
Melonie Wilson
551
Gabe is exceptional at what he does. He takes into account factors that a buyer may not be privy to, and simply gets the job done with grace. To have him on your team will be inevitably make a positive difference in your home-buying experience.
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