Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Richard Jones
We were first given someone other than Zena and I was in tears because that person wasn’t helpful at all. We reached out to Zena and our refinance went absolutely PERFECT! She’s very thoughtful, very professional! She guided us thru every obstacle! I wouldn’t consider anyone else other than Zena! AAA+++TThank you so much for all your hard work! If anyone is considering a home refinance, getting a ...We were first given someone other than Zena and I was in tears because that person wasn’t helpful at all. We reached out to Zena and our refinance went absolutely PERFECT! She’s very thoughtful, very professional! She guided us thru every obstacle! I wouldn’t consider anyone else other than Zena! AAA+++TThank you so much for all your hard work! If anyone is considering a home refinance, getting a mortgage, whatever the need is, Zena will go above and beyond to get it done! Thank you Zena! Rocket Mortgage is very fortunate to have you on their team!
Sincerely Richard & Anita from KENTUCKYRead MoreRead Less
Linda Schrader
Silvano did an excellent job during our home refinancing process. He was hands-on in every respect, always keeping us informed of the current status of our loan, and of any required information that was needed from us to move our loan forward expeditiously. Silvano was very professional but also patient and understanding.
LaTanya Butler
Stevan was incredibly helpful throughout this process!
Kathryn Watkins
Anthony was very professional, focused the options he offered based on my criteria/goals, and made the entire refi process much easier.
Heather Klump
Tyler was an excellent partner on working with us throughout the loan process. He was so informative and always made sure we understood the entire process. He went above and beyond and was a pleasure to work with. I would highly recommend Tyler and his expertise in the loan process.
Cindy Lou Cuesta
Long story short: Jeff has been wonderful and was extremely knowledgable, professional, and easy to work with. He explained terms in plain language and guided me patiently through questions. Jeff and I initially started working with each other in May and got fairly far along in the process when I lost my primary job. He was understanding and kind about my need to cancel my application. I returned ...Long story short: Jeff has been wonderful and was extremely knowledgable, professional, and easy to work with. He explained terms in plain language and guided me patiently through questions. Jeff and I initially started working with each other in May and got fairly far along in the process when I lost my primary job. He was understanding and kind about my need to cancel my application. I returned to him/Rocket Mortgage once I received my new job offer a few months later. Best decision. It was amazingly smooth and SO FAST. He gave an approximate timeline based on my ability to provide the necessary paperwork and closing happened just as he predicted. Very grateful to Jeff and the Rocket Mortage team who worked with me on my refinance. It feels like a wonderful fresh start as we close out this year and enter 2025.Read MoreRead Less
steve walters
Dena worked hard to try and get the numbers where we wanted them to be but we just couldn't get there. I appreciate all the hard work she put in and when we get a few things lined out on our end we will be calling back. Thanks again for all you did.
Amanda Hasty
Ryan was very helpful, informative, and empathetic. His response time to questions and concerns was almost immediate. I have already recommended him to several friends looking to refinance as well. He was an absolute pleasure to work with.
Jennifer Ream
Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage options, ensuring that I fully understood each one and felt confident in my decision. Her knowledge of the market and the various loan products available was truly remarkable.

What stood out the most was ...Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage options, ensuring that I fully understood each one and felt confident in my decision. Her knowledge of the market and the various loan products available was truly remarkable.

What stood out the most was Denise's dedication to providing personalized service. She was always available to answer my questions, no matter how small, and responded promptly to emails and phone calls. Her patience and willingness to go the extra mile made the entire process smooth and stress-free.

Additionally, Denise was incredibly efficient in handling all the paperwork and coordinating with the necessary parties. She kept me informed at every step, ensuring that there were no surprises along the way. Her attention to detail and commitment to meeting deadlines were truly commendable.

Thanks to Denise's hard work and dedication, I was able to secure the best mortgage rate that fit my financial situation perfectly. We are now the proud owners of our dream home, and we owe a great deal of gratitude to Denise for making it all possible.Read MoreRead Less
Mark Terrell
Kalvin is great!
Rocket is very beneficial for Home Equity Loans.
and thank you Kalvin for your service to our beloved nation!
from one veteran to another...