Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

William Frost
Ben was diligent, supportive, and professional. What more could you ask!
Billy VanWinkle
Worst experience ever! Wouldn’t recommend and will never use them again and this is my 4th loan with Rocket Mortgage! However this was the last time!
Matthew Rosol
Reply from Matthew Rosol:

Dear Billy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Billy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Chris McFarland
Clay worked absolute magic for us. What felt like a long-shot scenario turned into us landing our dream home, and that’s 100% because of his expertise and persistence. He moves quickly, communicates clearly, and knows how to get deals across the finish line. If you want someone who can actually perform when it matters, Clay is your guy. We won’t use anyone else going forward.
Mrs.Mrs.Dobbins
My wife and I had a wonderful experience with Steven and Sheree. They both were very helpful through the process and made us feel comfortable to ask anything from start to finish! Would definitely recommend anyone to work with them!
Ben Kaz
Great to work with. Very responsive and knowledgeable
Gregory A Morris Jr
Sekou was very professional, upfront about the process, accessible when we had questions. Will recommend him to anyone who asks us about RM.
John Dunsmuir
From the first time that Mr. Mucaj (Donald) contacted me, he was very professional and personable. All of his facts and figures were detailed but his explanations were crystal clear. He mentioned several scenarios for my loan with Rocket and then asked what my future plans included. He explained how the refinancing would work, how it would help me, and then how the process works and some estimated...From the first time that Mr. Mucaj (Donald) contacted me, he was very professional and personable. All of his facts and figures were detailed but his explanations were crystal clear. He mentioned several scenarios for my loan with Rocket and then asked what my future plans included. He explained how the refinancing would work, how it would help me, and then how the process works and some estimated time frames. The process ran smoothly and before I knew it we were closing. My thanks to Donald and all of the Rocket team for their help with this.Read MoreRead Less
Cheryl Coleman
Conner was very knowledgeable about the process and made me very comfortable with my decision. Thank you Conner a weight has been lifted.
Paula Matyas
Matthew is a highly knowledgeable, completely available Loan expert! His enthusiasm and genuine effort to assure the customer not only understands, but gets the Loan best suited to their situation is unparalleled. This intuitiveness coupled with his expertise is invaluable. Thank you Matt!
Heather Accardi
Dan made the loan process so smooth and easy. He had all the answers to my questions, was super responsive and just an overall pleasure to work with. Highly recommend working with Dan!