Bill was very patient with us as well as very respectful with the questions we had. He was very supportive with decisions we made and always informing us of what the next step would be. Bill always provided positive encouragement any time we had doubt about going through with this purchase.
Billy Mooney
Billy Mooney
551
Max has been great to work with, he has gone above and beyond for me getting my loan together. Thanks max for everything bud!
Matthew Marra
Matthew Marra
551
Why above and beyond! Very professional, excellent follow up and knowledgeable. Thanks for all the help, looking forward to doing business again in the future! Thanks! Matt
Reina Mcbaine
Reina Mcbaine
551
Muy complacida con la atención recibida, muy profesional, explicando claramente cada trámite , paciente con la solicitud de documentos, en fin, solo queda agradecer y recomendarlo ampliamente .
jazmine jensen
jazmine jensen
551
Absolutely amazing! Thank you so much for your help!
Michael McCullen
Michael McCullen
531
While Nick was professional, the delay in getting this done was not. Firstly not all the debt to pay was not included and papers had to be redone. Then another issue with closing docs. This delayed things over a week again when we had payments due. Communication could have been better.
Reply from Nick Pason:
Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less
Vertie Roberts
Vertie Roberts
551
This man is awesome!!! He is excellent and a brilliant person to work with. I appreciate his level of excellence and professionalism in this process. It was a pleasure truly... his Customer Service is excellent. I would recommend him to anybody.
Douglas Small
Douglas Small
551
This is my second time dealing with Jed . each and every interaction with him has been right on point. looking forward to the next time :-)
Scott MacLaren
Scott MacLaren
551
Scott M here- just off the phone with LISA. She was professional and efficient and made application seamless. Really appreciate her helpful insight. If you’re considering calling her, don’t hesitate.
jeffravreby
jeffravreby
551
Michael was a great help in navigating some difficult hurdles I needed to address. Very communicative and responsive.
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