Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Gerald Ignatius
It was a pleasure working with Nicolas. Very clear and prompt. Would highly recommend him!
Michael DeVoe
Joe is a true professional. I never felt lost in the process. I worked in customer service many years and this is the experience you want to have. Not only him but his team and their engagement top notch.
Michael Cetrangola
Brian was fantastic through the entire process. My expectations were exceeded constantly by the entire Rocket team. They were responsive, knowledgeable and thoughtful in the approach. A++++ My highest recommendation !
Nitin Anand
Eli is exceptional and I plan to work with him again. His expertise and approachability made the process smooth and stress-free. I felt fully supported and informed for my investment loan, his deep market knowledge and attention to detail were invaluable and key to getting this done. Highly recommended — he’s now a trusted advisor!
Patrick Frazier
Olivia was absolutely amazing in helping us refinance our home! As a foster parent, my schedule is at times hectic to say the least. This did not dissuade Olivia from ensuring that my refinance received the utmost attention even when my focus may have been elsewhere. I cannot sing Olivia's praises loud enough, it certainly made the experience of refinancing my home as enjoyable as possible!
Delinna Oh
Initially, he was professional and cordial, but became abrasive, controlling, and impatient as time went on, especially when we didn't do things exactly his way. He said a few things on the phone that were uncalled for - given that he didn't know me personally, it was clear that he made assumptions about me. However, he seems knowledgeable in his field.
Derek Danowski
Reply from Derek Danowski:

Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each and every client. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. ...Thank you for your review. As a Licensed Expert, it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each and every client. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Adriana Valenzuela
Muchas gracias a Jon por ayudarnos con nuestro proceso, fue muy amable y paciente al explicar todo. Siempre atento a cualquier duda que tuvieramos. 100% recomendado.
Bridget Helmick
Hunter is awsome! She helped us threw the process,very professional,respectful and answered all questions even if I thought they were silly! Will do business again and refer friends to hunter. Thank you Hunter!
Bailey Ferris
Alex was great through this whole process. He really listens to the situation and works with you on as much as he possibly can. I had a very unique and stressful situation and he solved every issue that popped up along the way. He truly goes above and beyond. He was flexible, active & extremely helpful.
Belinda Thompson
Lacy was amazing. She guided me every step of the from start to finish. So glad I had her on my side.