Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Alex Obridko
All sounds good till they have all your info that they shared with everyone. Getting lots of calls and email next day with all personal info disclosed. And they just not do anything with your loan w/o any explanations. Please think twice before you go with this lender.
Andrew Hujo
Reply from Andrew Hujo:

Dear Alex,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. I completely understand your frustration...Dear Alex,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. I completely understand your frustration with the marketing calls and text messages from other lenders. I would recommend going to this website: www.optoutprescreen.com. This is where you can opt out of any prescreened offers and will help to eliminate the communication from third parties.

Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Blake Family
Robert was great to work with on our home equity loan! He helped us get just the right deal that helped us tremendously with our finances. He answered every question I fired at him (and I fired a lot!) with patience and knowledge. He called me to clarify when needed and was always easy to get in touch with. He told me how the whole process would go and it went just like he said. I am glad that we ...Robert was great to work with on our home equity loan! He helped us get just the right deal that helped us tremendously with our finances. He answered every question I fired at him (and I fired a lot!) with patience and knowledge. He called me to clarify when needed and was always easy to get in touch with. He told me how the whole process would go and it went just like he said. I am glad that we have our mortgage and home equity loan with Rocket. Thank you for all of your help, Robert!Read MoreRead Less
Ernie Edge
Julia was a wonderful person to work with and I highly recommend her if you need a new mortgage loan or a refi. She made everything so easy. Thanks Julia!
Lee Ann Vandenberghe
My husband & I are profoundly moved by our experience working with Devin as we refined our house. From our first conversation to closing took 6 business days! We highly recommend working with Devin. He is truthful, courteous, compassionate, knowledgeable, helpful, understanding, patient, hard working, consistent, dependable, reliable, etc. He was available whenever we needed help. Not only did he ...My husband & I are profoundly moved by our experience working with Devin as we refined our house. From our first conversation to closing took 6 business days! We highly recommend working with Devin. He is truthful, courteous, compassionate, knowledgeable, helpful, understanding, patient, hard working, consistent, dependable, reliable, etc. He was available whenever we needed help. Not only did he help us to achieve our goals, he searched for the best financial situation for us to teach those goals successfully without putting us or his company at risk of failure. We are beyond thankful to Devin for all he has done for us.
Kyle & LeeRead MoreRead Less
Kia Williams
Michelle is an excellent communicator and extremely knowledgeable! I particularly like the fact that we never actually spoke in person. I like how Michelle got right down to business and texted me everything I needed to know, which is definitely my preferred method of communication. Michelle seemed to recognize this and we took care of the everything digitally! Definitely recommend!
Maryanne Cullinan
Patrick is extremely personable, smart and responds quickly. I had a question after we closed and he was just as attentive as before we had signed on. Good dude.
Kimberly Hewitt
Devin was amazing during my refinance process. He was patient and informative and I will definitely work with him in the future.
Brittany Michaelis
Doc was truly a pleasure to work with. As a first time home buyer, the process can be intimidating. Doc made this whole process seem seamless from start to finish. He ensured I got the best loan possible, and answered any questions I had within minutes every time. I truly valued his transparency, knowledge and professionalism. He is great at what he does, and has my business and referral for life!
Jeff Armstead
Easy to work with. Very helpful.
Fritz Weber
Kevin did an outstanding job on our loan. Helped me through the process step by step.