Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Clayton Kosanovich
My wife and I finally bought our first home and it couldn't have been done without Cory's experience, guidance, and professionalism. He went above and beyond at every opportunity presented. There was a moment we needed documents amended and signed. At that moment in time, he was driving back on a road trip. Cory decided to pullover, use his hotspot, and get it done for us. If that doesn't speak ...My wife and I finally bought our first home and it couldn't have been done without Cory's experience, guidance, and professionalism. He went above and beyond at every opportunity presented. There was a moment we needed documents amended and signed. At that moment in time, he was driving back on a road trip. Cory decided to pullover, use his hotspot, and get it done for us. If that doesn't speak volumes of his dedication to his craft, then I don't know what does. Thank you Cory!Read MoreRead Less
Lin Conant
We couldn't be happier with Jerome's help with making our application smooth and easy. He understood and answered all our questions. And he moved things along for us. Thank you Jerome.
Tyrone James
Dustin was exceptional in helping me with my refinancing process. He guided me through important decisions that could affect my future significantly. Dustin truly represent the brand’s values.
Raja S
6 stars if possible. Logan is one awesome person to interact and get your issues and clarifications sorted. I will recommend every first time home buyer to ask for Logan if the company lets you choose your team. He made the whole process quick and smooth.
Robin Cole
I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company 20 years and hadn't spoke to anyone. It was Cole, he was very informative and concerned with my situation. He talked to me about options and offered a best solution. I am forever grateful for his ...I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company 20 years and hadn't spoke to anyone. It was Cole, he was very informative and concerned with my situation. He talked to me about options and offered a best solution. I am forever grateful for his help and ease of processes. I had been dealing with the now old company for over a month and was going no where and with Cole guiding the way closed within a few weeks. Will recommend to anyone that I know needing a mortgage.Read MoreRead Less
Ben Anderson
Maggie is good at her job.
Amber Arntsen
Matt is great! He is patient and take time to make the process easy. He is always quick to respond. Thanks Matt for all of your help.
Shane Rossi
Wouldn't recommend she wasted my time and money on a free and clear house. I went with a new lender and they did a HELOC in a few days, what was I thinking?
Diala Dabaja
Reply from Diala Dabaja:

Dear Shane,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...
Dear Shane,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.
Read MoreRead Less

Ellen Broadway
We were very impressed with Keilly. She worked with us late in the process to secure a lower interest rate for our loan. Very professional throughout the entire process
Barbara Dougherty
Elizabeth was very patient with me. She was super excited for me when all went well. I started with someone else, but quit after so much frustration! Elizabeth made it so much easier than I expected this process to be. Thank you!