My wife and I shopped home refinance rates with several lenders. Our refinance was somewhat complex due to probate procedures, but Rocket Mortgage helped make the entire process easy and comprehensive.
Our agent was Billy Chaaban. He was very kind, professional and incredibly thorough in making sure we understood everything that was going on every step of the way. I was impressed at how ...My wife and I shopped home refinance rates with several lenders. Our refinance was somewhat complex due to probate procedures, but Rocket Mortgage helped make the entire process easy and comprehensive.
Our agent was Billy Chaaban. He was very kind, professional and incredibly thorough in making sure we understood everything that was going on every step of the way. I was impressed at how consistently Billy followed up with us to make sure that every aspect of the transaction was proceeding on time.
Our entire process was virtual and Billy helped us secure extremely competitive rates. After winning our business, I told the other lenders that I was moving forward with Rocket and to F**k off.
I would give my strongest recommendation for Billy Chaaban to assist you with any situation being a first time home buyer, a refinance or home equity line of credit. We got great results with incredible service along the way. Thank you Rocket Mortgage and special thanks to Billy Chaaban!Read MoreRead Less
Merle E Varney Jr
Merle E Varney Jr
551
Nathan was a great help in advising me on what my next steps would be for planning my next real estate purchase. Thanks Nathan. M
Pratip Das
Pratip Das
551
I recently worked with Derek at Rocket Mortgage for a refinance, and I couldn’t be more pleased with the experience. From start to finish, Derek was professional, knowledgeable, and incredibly efficient. He made the entire process smooth and stress-free, keeping me informed at every step and ensuring everything moved along quickly.
His expertise and attention to detail were evident, and he was ...I recently worked with Derek at Rocket Mortgage for a refinance, and I couldn’t be more pleased with the experience. From start to finish, Derek was professional, knowledgeable, and incredibly efficient. He made the entire process smooth and stress-free, keeping me informed at every step and ensuring everything moved along quickly.
His expertise and attention to detail were evident, and he was always available to answer my questions with patience and clarity. Thanks to his hard work, I was able to secure a great deal with minimal hassle. If you’re looking for someone who truly cares about their clients and delivers top-notch service, I highly recommend Derek!
Thank you, Derek, for making this such a seamless and positive experience!Read MoreRead Less
Brad Martin
Brad Martin
551
Sam was excellent to deal with. The process was so smooth and he answered all of our questions.
Peg Sandersfeld
Peg Sandersfeld
551
Danny was very helpful if it wasn’t for him pointing out that I had very high insurance with a company I’ve been with for 49 years I might not of stepped out of my comfort zone & changed ins co for a lot cheaper rate for my home & auto
Coleen Weiss
Coleen Weiss
551
I couldn't have been happier with the service she provided to me. She went above and beyond. She never seemed irritated with the 500 questions that I had throughout this process. She was available at whatever time it was and even weekends. She made this whole process easier and put my mind at ease knowing that she was involved. Highly recommend using her!!
Jam Burgess
Jam Burgess
551
Very knowledgeable and very friendly most likely the best experience of my life. I enjoyed all our conversations and he worked very diligently to help us through the process.
Dania Santillana
Dania Santillana
551
Brad was amazing! Process was smooth, he was always available to answer my questions!
Laura Wyzevich
Laura Wyzevich
551
James was awesome! As I navigated my first mortgage without my husband he was very knowledgeable and walked me through each step. I really appreciated him. Will refer friends and family to James
Tim and Janice Lowery
Tim and Janice Lowery
551
Michael was great. Pleasant to talk with and understood what we wanted to do. Explained the process clearly and laid out what we had to do to in detail. He made the whole process from application to closing trouble free. Awesome experience! Thanks Michael!
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