Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mustafa Life
Joshua is the most professional, caring person i have ever meet in customer service. He made sure I got me a hone. When others told me I had to wait, he said I got you now and he did. When others on my so-called team didn't do right he's aid I got you and made sure I got my home. I recommend him to anybody that wants a home, he will make it happen.
SHaronda BROOKS
Excellent Service, Eron was very knowledgeable, he made the process stress free, and I will definitely recommend him to family and friends.
Benjamin Spradley
Matt was very knowledgable and i feel confident that he did everything he could to get me the best possible rate and terms. great job.
Rick Halford
Melissa was very patient with me through my difficulties with my computer. in the end everything was on schedule. keep up the great job you are doing!
Danielle Hernandez
Azrael it was amazing to work with! She has great communication skills and I will organize team behind her. I will definitely be working with her again.
Andre L
We are so thankful to David for guiding us through our mortgage refinance. Refinancing felt overwhelming at first, but David’s experience gave us complete peace of mind. He answered every single question we had and walked us through the entire process step by step. You can truly tell he cares about his clients and takes pride in doing things right. We couldn’t have asked for a better experience ...We are so thankful to David for guiding us through our mortgage refinance. Refinancing felt overwhelming at first, but David’s experience gave us complete peace of mind. He answered every single question we had and walked us through the entire process step by step. You can truly tell he cares about his clients and takes pride in doing things right. We couldn’t have asked for a better experience and highly recommend him!Read MoreRead Less
brandy olson
I can't thank Moe enough for being so easy to work with and so good at his job. He was super responsive to all of my questions and expertly guided me through the loan process to an easy and successful outcome. Thank Moe, I could not have done this without you!
Jeff Read
Franco was professional and helpful with the home equity loan. He answered my questions and helped through the app. The process went quickly and smoothly.
Kelsey Griffin
Nick Fields is a great guy absolutely awesome! I had a great closing due to his awesome work. Definitely recommend him!
Vernon Kelly
I give him 3 stars because he started out pretty good but then started using aggressive sales tactics which was very disrespectful to me. His boss overheard one of our many phone calls and took over the process. Had it not been for her I would have likely gone with another mortgage company. Carter gets three stars because I have to give him credit for getting me through the initial phase of the ...I give him 3 stars because he started out pretty good but then started using aggressive sales tactics which was very disrespectful to me. His boss overheard one of our many phone calls and took over the process. Had it not been for her I would have likely gone with another mortgage company. Carter gets three stars because I have to give him credit for getting me through the initial phase of the process but he needs to be more respectful to clients and listen to them instead of telling them what to do and acting immaturely. Customers aren't all right but if you want to gain someone's trust you must show them you want to help THEM not yourself.Read MoreRead Less
Carter Alhadad
Reply from Carter Alhadad:

Dear Vernon,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Vernon,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less