Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Doug Elliott
Mr Lawrence was a great help. I highly recommend him.
Mark Miller
Working with Alex and his team was a great experience. New to buying a place it was the best experience in buying anything that I have ever had. Thank you.
Tegan Alexander Kissane
Laura has been exceptional to work with. She is knowledgeable, thorough, transparent, and timely. We had been casually looking for our forever home, and of course, we found it-on a Sunday. Laura secured a pre-approval letter within hours and allowed us to move forward in the process. Can't reccomend her enough-thank you, Laura!
Richard Huffman
Leena was very helpful There was one small problem but she helped us to fix it she was very pro
Doug Licitra
Jessa was outstanding during every phase of our move. She was accessible at all times and answered every question I had. Jessa is extremely knowledgeable and absolutely had my family's best interests in mind. Rocket has a great employee here. If we ever move again I hope to work with Jessa!
Chuck Pugh
Renee is awesome! Working in different time zones was not an issue. She was responsive and not overly pressing. Cant say enough, thank you Renee!
Garrett Nimedez
Laurent is a pleasure to work with. He is incredibly knowledgeable and provides timely updates throughout the loan process. He was also very compassionate and understanding when I encountered a setback, and ensured me that I had his full support to resolve it. This speaks to his excellent customer service, which helped tremendously to minimize my worries during a very stressful time. I will not ...Laurent is a pleasure to work with. He is incredibly knowledgeable and provides timely updates throughout the loan process. He was also very compassionate and understanding when I encountered a setback, and ensured me that I had his full support to resolve it. This speaks to his excellent customer service, which helped tremendously to minimize my worries during a very stressful time. I will not hesitate to reach out to him again for any future needs.Read MoreRead Less
Souleymane Ali
I like that the process is easy and simple. However, i don't like the fact that they are trying to sell me $9, 500 discount points knowing the interest rate are falling. The also promise me $1, 200 discount on closing which I din't get.
Alex Sklarsky
Reply from Alex Sklarsky:

Dear Souleymane,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. As a licensed mortgage expert, it is my top priority to set my clients...Dear Souleymane,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. As a licensed mortgage expert, it is my top priority to set my clients up for success, and provide the best offer I can. It is my goal to provide a great experience from start to finish. I sincerely thank you for your time, and feedback. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less

Rebecca Dutton
David was great throughout the process. As soon as we spoke the first time, I knew our loan process would be amazing!
Bahareh Amani
I would like to acknowledge the exceptional service that I received during the entire getting home loan process. Branden professionalism, knowledge, and patience is impressive and truly appreciated. Branden went above and beyond to ensure that all of my needs were met and that everything was handled thoroughly and efficiently. I have and will continue to recommend him in the future to everyone I ...I would like to acknowledge the exceptional service that I received during the entire getting home loan process. Branden professionalism, knowledge, and patience is impressive and truly appreciated. Branden went above and beyond to ensure that all of my needs were met and that everything was handled thoroughly and efficiently. I have and will continue to recommend him in the future to everyone I know who is in the process of buying a new home. Branden made this frustrating, tedious process of getting loan much easier for me. You are awesome Branden.Read MoreRead Less