Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mouse
Michael explained very clearly and very helpful throughout the process. Important to us was his patients and knowledge.
Wallace Murphy
I have a little bit of a mixed review. Recently, I was contacted by Rocket advising it would be a good time to refinance and lock in a lower APR. I thought that was cool, so I decided to do it. During the process, the loan had to be pushed back several days which increased my money down, it went from $1300 to $2400 then to $3600. When asked why it’s going higher and higher, no one was able to ...I have a little bit of a mixed review. Recently, I was contacted by Rocket advising it would be a good time to refinance and lock in a lower APR. I thought that was cool, so I decided to do it. During the process, the loan had to be pushed back several days which increased my money down, it went from $1300 to $2400 then to $3600. When asked why it’s going higher and higher, no one was able to explain. On the brighter side, I spoke with someone in charge and just asked him to explain. It was explained clearly and dropped back down to $1300. The closing was smooth after that. Very quick to resolve issues, but lacking on the communication & explanation of things.Read MoreRead Less
Derek Danue
Kevin was extremely helpful and did an excellent job breaking everything down especially for a frist time homebuyer when all the numbers can be very overwhelming. Always followed up calls quickly and got all the answers we needed. Couldn't be happier we chose Rocket and Kevin!
Shannon Moses
Very helpful throughout the stressful process of buying a home. I would not choose anyone else to be of help!!! Thank you so much for the time and effort you put into my purchase!!!!
James Tuck
I was really impressed with how she reached out when we needed questions and answers. She was right on time with everything she said that would happen we are really pleased
James Bigelow
Julia was very attentive to my needs and concerns and had great communication!
Pooh
Tiffany was AMAZING! Patient, Fast, knowledgeable and answered every question or concern. Highly recommend Tiffany.
Matt Delaney
From the outset of our conversations regarding my desire to obtain a $50,000 loan Mark provided 2 options which we reviewed together and both agreed that 1 was better than the other and moved forward. Mark demonstrated a level of care and a desire to be sure I understood everything and in the end the loan is closed and I'm in process to receive the money.
Michael Sanderson
Sean is knowledgeable, professional, and dedicated. I'm forever grateful for his performance and personal talents in my quest to refinance my mortgage. Thank you Sean.
michelle lewis
Very professional and personable. I felt she really listened. Answered my questions. Went over the options. Highly recommend.