Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Maryann Spartichino
I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is different - Moe Harb went above and beyond to help me. He was so informative about the process and what I could do or not do that would make it easier for me. I give Moe Harb FIVE STARS. Rocket ...I called Rocket Mortgage about a refi on November 7, 2025. I was SO lucky Moe Harb responded. The closing was less than a month later, December 4, 2025. I don't usually write reviews but this is different - Moe Harb went above and beyond to help me. He was so informative about the process and what I could do or not do that would make it easier for me. I give Moe Harb FIVE STARS. Rocket Mortgage is lucky to have him. I also want to THANK Rocket Mortgage for their streamed-line approach to mortgage loans. What a breadth of fresh air! Thank you Moe!!!Read MoreRead Less
ronnie mckinney
Jeremiah was fantastic to work with!! He made the whole process a dream!! Answered all of our questions and went above and beyond my expectations!!!
Angie Choi
Very proactive and thorough. Saved me a lot of money.
Matt
Keegan was open and direct with me, set good expectations for the process, and was able to provide good answers to all the questions I had. Thanks Keegan!
Joan Watson-Hall
I am writing this review enthusiastically. I recently worked with Jon Hernandez Delgado to secure a Home Equity Loan, and the level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage is rarely a simple process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and ...I am writing this review enthusiastically. I recently worked with Jon Hernandez Delgado to secure a Home Equity Loan, and the level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage is rarely a simple process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and improving my credit profile, and then "work the math" to make it happen. As a federal employee, I value efficiency and clear communication, and Jon exceeded every expectation.

Specifically, Jon:

Acted as a True Advocate: When the initial numbers didn’t align with my goals, Jon didn't just walk away. He proactively worked on restructuring my application, ensuring I could maximize my benefits today.

Demonstrated Persistence: He successfully navigated internal guidelines to ensure a previous appraisal was honored, saving me hundreds of dollars and significant time.

Provided Transparent Guidance: He was patient in explaining complex "lender credits" and rate structures, helping me feel confident and prioritizing my long-term financial health.

Delivered Results: Under his guidance, I was able to wipe out my revolving debt, which has completely transformed my financial outlook.

Jon doesn't just "process" loans; he solves problems. His professionalism and commitment to getting the best possible outcome for his clients reflect the highest standards of Rocket Mortgage. He has been instrumental in my success, and he is such an asset to your team.Read MoreRead Less
paula Janeiro
Alan is excellent to work with. He’s a man of his word and he keeps his promises. He told us that if the rates went down, he would contact us immediately and he did that the day they went down we were able to refinance three points lower good guy good company, Rocket Mortgage.
pola khan
Working with Maher was an absolute pleasure. As first-time home buyers, we were nervous, but they made the process a breeze. Their patience and ability to explain every step, from pre-approval to closing, made us feel comfortable and informed. They truly went above and beyond!
Linda Thurston
Dean was very professional and helpful. It is obvious he knows what he is doing and he is very kind and thorough when explaining what we, the clients, needed to complete. Thank you Dean for your help.
Da'j Young
Sheree thank you was helping me
Bjr Chavez
Fantastic customer service!