Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

tkinate
Nikki was fantastic throughout the whole process and very helpful for us first time buyer's. 100% recommend!
Living Waters
Lauren was incredible. She came in with a plan and when that wasn't going to work. She went back and figured out the best way to help us.
She went above and beyond what needed to be done.
Sun Mee Kim-Park
Dardan has been professional and helpful from beginning to the end. He always followed up with phone call with each documents. Prompt reply with any questions I might have.
Uncle Tiny Shelton
Toby was very professional throughout the whole process. Answering any questions we had. Would recommend him to anyone.
Luke Joachim
2nd loan with Liz was even better than the first! Expert advice and out of the box thinking got me a great deal on my new home
Carol Rollins
Brent was wonderful to work with. He was very patient and understanding with us as he helped us work through the process.
Shauna Pugh
Working with Brent was great! As the realtor representing the buyer, I'm used to having to reach out to lenders. Brent beat me to the punch. He called me right away to introduce himself, and was responsive at all times. it was a smooth transaction, and would definitely work with him again. Thank you!
Addison Blackman
Feel free to reach out for more information. Unreachable at closing, tried to sneak items by us on the disclosures, and omitted correcting buyers when they misspoke on numbers. Still feel that all of this lead to us paying an additional $5,000 as well as the issues caused incredible stress on our family in the last 3 weeks before closing.
Wyatt Scott
Reply from Wyatt Scott:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

David Snyder
Jeff did an excellent job making the process quick and easy. No surprises and quick to respond when needed. Very pleased with him and how fast the process was.
Susan Perdue
Max was wonderful. He processed his portion of our request expeditiously. I know he cannot control those that take the reins after his is done. He did his utmost to assist in a timely closing. Thanks, Max!