Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Chris Fares
If I could give 10 stars for Alec, I would.
We spoke on the phone for about 10 minutes and he provided every once of information I needed. Moving from PA to AL has been a stressful process the last few weeks, and Alec helped eliminate a large majority of it today.

Extremely professional, laid out every step of the loan approval process, and even referred me to a different department to get as ...If I could give 10 stars for Alec, I would.
We spoke on the phone for about 10 minutes and he provided every once of information I needed. Moving from PA to AL has been a stressful process the last few weeks, and Alec helped eliminate a large majority of it today.

Extremely professional, laid out every step of the loan approval process, and even referred me to a different department to get as many benefits from my relocation as possible.

I cannot recommend working with Alec enough. Keep up the good work!Read MoreRead Less
Nilda Fernandez
Rana was very helpful. She helped me every step of the way. She is very knowledgeable. I encountered several issues and she immediately got in touch with the title company. She is very professional and friendly, easy to talk to. Nilda Fernandez
Dylan Gibson
Sarah was great to work with. She was very friendly and knowledgeable. She is very quick to respond and made the whole process very fast and stress free.
Kimberly Young
Mark was professional, knowledgeable and patient with us as we worked through our refinance. He was accessible when we needed a question answered and walked my husband and I through the entire process. He quickly was able to make changes to our loan to get us exactly what we wanted our of the refinance.
Cindi Day
Josh reached out to me as soon as we made it known to Rocket that we were looking for a Cash out/Refi. I was a little tentative at the start of the process but Josh was patient and very clear on what needed to be done. This was, by FAR, the easiest process I have ever gone through pertaining my home and mortgages. He called me when something was needed. He called me when we finished a step to...Josh reached out to me as soon as we made it known to Rocket that we were looking for a Cash out/Refi. I was a little tentative at the start of the process but Josh was patient and very clear on what needed to be done. This was, by FAR, the easiest process I have ever gone through pertaining my home and mortgages. He called me when something was needed. He called me when we finished a step to let me know it was done and acceptable. There was nothing in this that was not covered by him and covered extremely well. People need to let Josh take care of them when it comes to something like a mortgage!!!! 10 Stars!!!!!Read MoreRead Less
Susan Richtarcik
Very pleased with how Brian worked with me. Very understanding and patient when I called him a few extra times. So nice to work with someone that seemed to care about individual circumstances
Andrew Edwards
Thomas is awesome. If I could give him 6 out of 5 stars, I would. He is friendly, professional, and accommodating. Thomas was quick to respond to texts and phone calls, answering all of my questions thoroughly. He really seemed to have my best interest in mind when he got my fixed interest rate and every conversation with him felt genuine. I will be referring people to him any chance I get in the ...Thomas is awesome. If I could give him 6 out of 5 stars, I would. He is friendly, professional, and accommodating. Thomas was quick to respond to texts and phone calls, answering all of my questions thoroughly. He really seemed to have my best interest in mind when he got my fixed interest rate and every conversation with him felt genuine. I will be referring people to him any chance I get in the future. Best wishes, Tom!Read MoreRead Less
Keval Shah
My wife and I were very happy with his help and efforts. He dedicated his team to help us close the house. He also guided us very well with the entire process. Very honest man and appropriate opinion. We will work with him again in few years.
Rick Tapia
Lawrence was exceptional. We spoke briefly on what my goal was. We came up with a game plan. Executed it quickly. He was able to get results rapidly! Extremely professional highly recommend.
Ken Schinke
Was very through and communicated precisely what I needed to do to get results. And it worked. Thank you.