Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Jo Ambrose
Very good experience with Dewayne -- prompt, proactive, kept me in the loop. Would use again.
Rocket Mortgage Sales' Reviews
Rachel Kirk
Wow - Gary and his team got to work for me, and quickly! I wasn't house hunting but just happened to find the perfect home on June 17th. Gary got my pre-approval letter out that day so I could get an offer in, and after retrieving quotes from 3 other lenders, Rocket ultimately offered the best rate. Gary's follow through was a big factor, as well. He made sure I had what I needed the whole way through. Less than a month later, I'm closing on my new home (July 12th)! Thank you so much Gary, Geneva, Tori, and team! -The KirksRead MoreRead Less
Peggy Reuter
Kyle was kind, funny and a joy to work with. He helped me get over some fears and made the whole thing easy. I would work with him again and I have given his name to others. Thank you so much Kyle.
Sasha Reyes-Hernandez
Exceptional Service and Dedication
I cannot express enough gratitude for the outstanding service and dedication provided by Cass Hart throughout our refinancing . From the initial consultation to the closing day, every step was marked by professionalism, expertise, and genuine care for our needs.
Our journey began with Mr.Hart, whose knowledge of the local market and deep understanding of our requirements immediately put us at ease. They patiently guided us, always providing insightful advice and never pressuring us. Their dedication was evident in every aspect of their work, ensuring that we get the cash out value we needed from our home that truly matched our family's needs.
What impressed us most was Cass commitment to communication and transparency. Every question we had was promptly answered, and we were kept informed at every stage of the process. This level of transparency fostered trust and confidence, making what could have been a stressful experience remarkably smooth and manageable.
Moreover, Cass went above and beyond to provide the best interest rate and work with our budget. Their attention to detail ensured that all contractual obligations were met, and they even assisted in coordinating various inspections and paperwork, which streamlined the entire closing process.
In addition to their professional competence, Cass and the team at Rocket Mortgage demonstrated a genuine passion for helping families refinance or find their dream homes. Their enthusiasm and positivity were contagious, turning what could have been a mere transaction into a memorable and enjoyable experience.
In conclusion, I wholeheartedly recommend Cass with Rocket Mortgage to anyone seeking exceptional service and a dedicated team of professionals for their real estate needs. Their unwavering commitment to client satisfaction, combined with their expertise and integrity, sets them apart in the industry. Thank you once again to Cass Hart and the entire team at Rocket Mortgage for making cash out refinance a reality and right before the new baby! We are forever grateful!
Sincerely,
Christopher and Sasha HernandezRead MoreRead Less
I cannot express enough gratitude for the outstanding service and dedication provided by Cass Hart throughout our refinancing . From the initial consultation to the closing day, every step was marked by professionalism, expertise, and genuine care for our needs.
Our journey began with Mr.Hart, whose knowledge of the local market and deep understanding of our requirements immediately put us at ease. They patiently guided us, always providing insightful advice and never pressuring us. Their dedication was evident in every aspect of their work, ensuring that we get the cash out value we needed from our home that truly matched our family's needs.
What impressed us most was Cass commitment to communication and transparency. Every question we had was promptly answered, and we were kept informed at every stage of the process. This level of transparency fostered trust and confidence, making what could have been a stressful experience remarkably smooth and manageable.
Moreover, Cass went above and beyond to provide the best interest rate and work with our budget. Their attention to detail ensured that all contractual obligations were met, and they even assisted in coordinating various inspections and paperwork, which streamlined the entire closing process.
In addition to their professional competence, Cass and the team at Rocket Mortgage demonstrated a genuine passion for helping families refinance or find their dream homes. Their enthusiasm and positivity were contagious, turning what could have been a mere transaction into a memorable and enjoyable experience.
In conclusion, I wholeheartedly recommend Cass with Rocket Mortgage to anyone seeking exceptional service and a dedicated team of professionals for their real estate needs. Their unwavering commitment to client satisfaction, combined with their expertise and integrity, sets them apart in the industry. Thank you once again to Cass Hart and the entire team at Rocket Mortgage for making cash out refinance a reality and right before the new baby! We are forever grateful!
Sincerely,
Christopher and Sasha HernandezRead MoreRead Less
Sean Mitchell
We loved working with Dan!
Dan was very attentive and answered all of our questions quickly. Would love to work with Dan again in the future!
Dan was very attentive and answered all of our questions quickly. Would love to work with Dan again in the future!
Renee Pietrangelo
Carlo is such a pleasure to work with. He's thorough, responsive and an incredible team player. His customer service is top-notch! In tandem with the Rocket Mortgage speed and transparency, it's a win-win!
Aley Boswell-Lake
Amy, Amy, Amy—what a joy it was to work with you, even for a brief moment! The one and only Amy Wouters stepped in on behalf of Malack while she was away, and let me tell you, she was just as enthusiastic, kind, and knowledgeable. Amy ensured that the process continued seamlessly in Malack's absence, making sure everything was on track and that I was well taken care of.I am so grateful for this dynamic duo. They shattered all the stereotypes and fears associated with buying a mortgage and fixing your credit score, making these daunting tasks feel like a myth! When you have people who genuinely care and love their job, it shows, and Amy exemplified this perfectly.Thank you, Amy, for your outstanding service and for making the experience so smooth and stress-free. Your dedication and passion are truly commendable!Read MoreRead Less
Alexandria Pfeil
LeAndre was such a joy to work with and turned our stressful situation with another lender into a breeze! He was very prompt and communicative and went above and beyond to get us closed quickly. He was able to clearly answer every question we had and worked diligently to get the job done. I wish we would’ve spoken with LeAndre when we first began our new home construction but if a new home is ever in our future, we’ll be calling LeAndre immediately!Read MoreRead Less
Roel Kristy Vignes Salinas
Very knowledgeable and friendly. Answered all my questions and was very pleasant. I would be glad to deal with Samantha again
Tracey Satterlee Armstrong
Jacob was amazing! He said he’d get us a loan and be sure that we closed and he did exactly what he said. He answered our calls and texts promptly, even after hours. He was always professional and very knowledgeable. His level of customer service is top notch. Would definitely recommend working with him!!