Process was easy and fairly quick. Good communication all along the way.
R M
R M
551
Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a point... In my opinion there should be more better communication among different teams, within Rocket mortgage company.
Michael Domann
Michael Domann
551
A great person that will work for you and help you out alot and will take his time with you to get the job done . Very helpful
zakir hossen
zakir hossen
551
Kavin service was great, professional
Ghadendra Bhandari
Ghadendra Bhandari
551
Robert went above and beyond by working after hours and on weekends to assist me. He also took the time to teach me how to prepare documents, which was incredibly helpful. His dedication and support were truly appreciated.
Ron Almberg
Ron Almberg
551
Ashley was very responsive to all my questions. She also was very good at keeping us updated as well as prompting and reminding us of our need to get certain tasks done. This made the process much smoother than if we had been left to ourselves. Ashley was always pleasant, courteous and gracious in her communications. As a real estate agent who has worked with many, many lenders, this experience ...Ashley was very responsive to all my questions. She also was very good at keeping us updated as well as prompting and reminding us of our need to get certain tasks done. This made the process much smoother than if we had been left to ourselves. Ashley was always pleasant, courteous and gracious in her communications. As a real estate agent who has worked with many, many lenders, this experience was as painless and trouble free as could ever be expected because of the top-notch communication.Read MoreRead Less
Roman Rastegayev
Roman Rastegayev
551
Mr. Ryan Erb did an awesome job! Very knowledgeable, professional and quick. We highly recommend Ryan as your banker - you will get your goal achieved with his professional help.
Evgeniya Romashkina
Evgeniya Romashkina
551
Ryan helped us get a cash out loan. He was very efficient, courteous and always ready to answer all our questions. We were able to close within a WEEK from contacting Ryan and providing all the necessary documents. Ryan did a great job !
Abhisek Ghosal
Abhisek Ghosal
541
Nic was very articulate about the loan proposal, very professional and cooperative to walk me through patiently the financial implications of going one way Vs the other. What I didn't like though is about the marketing gimmic to try sell it as if Rocket is presenting me this offer as part of a HUGE promotion. It is business and there is nothing free, I would appreciate if these proposals are more ...Nic was very articulate about the loan proposal, very professional and cooperative to walk me through patiently the financial implications of going one way Vs the other. What I didn't like though is about the marketing gimmic to try sell it as if Rocket is presenting me this offer as part of a HUGE promotion. It is business and there is nothing free, I would appreciate if these proposals are more honest, and focus on how it differentiates from another lender.Read MoreRead Less
Rob DiMauro
Rob DiMauro
551
Jacob was great. He kept up with communication throughout the whole process and was always quick to respond when we had a question.
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