Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Charita Sullivan
Tiffany is remarkable! She is personable, professional and proficient! Every one of mt questions was addressed and she gave great advice as I navigated through the loan process. Kudos to Rocket Mortgage for hiring such a wonderful person!!!
Kerry Sheehan
I am forever grateful for Tyler. He was recommended by my brother and the process was so smooth. He took my call and it lasted for longer than I anticipated because he went through every detail and option that was available for me and that would fit my needs. The entire process was completed within a little over 3 weeks. He has amazing people and customer service skills. I would HIGHLY recommend...I am forever grateful for Tyler. He was recommended by my brother and the process was so smooth. He took my call and it lasted for longer than I anticipated because he went through every detail and option that was available for me and that would fit my needs. The entire process was completed within a little over 3 weeks. He has amazing people and customer service skills. I would HIGHLY recommend anyone working with Tyler and the Rocket Mortgage Team!Read MoreRead Less
Abby Horning
Micheal was very helpful as we were buying our first home. He took the time to explain everything and answer our questions and was also prompt when communicating with us.
Josh Eisman
Generally, I’m uncomfortable and reluctant talking with people about finances and stuff like that. Daryn walked me through each step before I had to do anything. In doing so, I made comfortable and willing to provide the necessary information. And he accomplished exactly what he said he would in just a few work days. I’d recommend him to anyone… heck, I’d recommend a raise to his boss if I was ...Generally, I’m uncomfortable and reluctant talking with people about finances and stuff like that. Daryn walked me through each step before I had to do anything. In doing so, I made comfortable and willing to provide the necessary information. And he accomplished exactly what he said he would in just a few work days. I’d recommend him to anyone… heck, I’d recommend a raise to his boss if I was asked. Top notch assistance!Read MoreRead Less
Ken Lowe
Omarien did an outstanding job for me and my wife. He made the pre approval process simple which made home shopping fun and relaxing . He was patient, understanding and walked us through every step of the way. He answered all my after hour texts and phone calls and answered all my questions and concerns.

Thank you Omarien, we will absolutely reach out to you for our next home purchase. I will refer...Omarien did an outstanding job for me and my wife. He made the pre approval process simple which made home shopping fun and relaxing . He was patient, understanding and walked us through every step of the way. He answered all my after hour texts and phone calls and answered all my questions and concerns.

Thank you Omarien, we will absolutely reach out to you for our next home purchase. I will refer you to my friends and family.Read MoreRead Less
Lori Gregory
I am so happy with this entire process. Ellen was beyond helpful and I couldn't be happier that this worked for us.
Jessica Grant
Alana was very personable & friendly! She answered my questions with patience & clarity! Alana made the process quick, easy, & comfortable!
Sharon Smartt
I didn’t find Earl helpful. He didn’t return phone call promptly. Also he never asked me for my information to fill out the credit app. He put down the wrong employer and didn’t put all my income on the app. I had to call customer service for help with underwriting. I am very disappointed in the service Earl gave me.
Earl Buggs
Reply from Earl Buggs:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Papa Johns
Kristen is marvelous!!! We'll above and beyond to help! Thank you Kristen!
Rogue Guyver
Absolutely excellent experience with Gino! As a first time home buyer I had lots of questions. He was always available, helpful and professional. I highly recommend Gino and Rocket mortgage! A+