Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Adriana Peral
Megan was very helpful through the whole process! Very responsive, loved working with Megan. Thanks again for all the help!!
Marsel.Was prompt on returning emails and call.He answered all and any questions and concerns.Made this process so easy and quick for us.Thank tou Marsel
Viktoriya
It was a pleasure to work Samantha! We purchased our first home and she walked us through all the numbers and answered all the questions we had, big and small. We’re grateful for the work she put into with securing our rate for us, as well as being so quick!
Don Burton
Ray helped Pam and I refinance our home, pay down debts and get us some extra money.
Sylvia Boyer
Moe was very easy to work with and is very professional. Everything went through so quickly.,
Heather McGovern
Maryana was the absolute best!
Jennifer Smith
Worst ever. Numbers wrong. Closing wrong. Rude and abrupt. Don’t recommend her or Rocket.
Rafaela Gojani
Reply from Rafaela Gojani:

Dear Jennifer,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better ...Dear Jennifer,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Brenda Hill
My husband and I had the privilege of working with Kandi on our house hunting journey and she was absolutely amazing! Kandi knows her business very well plus she is intelligent, super kind and compassionate! We had many questions along the way and she had answers to all of them. Working with Kandi was seamless thanks to her continued dedication, knowledge and commitment. Much appreciation to ...My husband and I had the privilege of working with Kandi on our house hunting journey and she was absolutely amazing! Kandi knows her business very well plus she is intelligent, super kind and compassionate! We had many questions along the way and she had answers to all of them. Working with Kandi was seamless thanks to her continued dedication, knowledge and commitment. Much appreciation to Kandi and her team for their up most professionalism!Read MoreRead Less
vincent Jackson
Tom is the consummate professional, extremely helpful and knowledgeable in every way. Since this is my first time dealing with this type of transaction, I was a little skeptical and nervous about the whole thing. Tom took his time to explain everything to my wife and I, which was comforting for the both of us. This transaction would have never of happened without Tom's guidance throughout the ...Tom is the consummate professional, extremely helpful and knowledgeable in every way. Since this is my first time dealing with this type of transaction, I was a little skeptical and nervous about the whole thing. Tom took his time to explain everything to my wife and I, which was comforting for the both of us. This transaction would have never of happened without Tom's guidance throughout the process. So in closing, My wife and I want to say THANK YOU FROM THE BOTTOM OF OUR HEARTS!!!!!Read MoreRead Less
Kevin B
I worked with Lucas on my refinance. Super easy to work with and very straightforward with the entire process. Do yourself a favor and contact Lucas for all your refi needs and options.