Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Maureen Legaria
Dario made the process of a refinance so quick, easy, and smooth. He was there at every step of the way. He was extremely kind, very patient, and went above and beyond to answer all of my questions. Dario's expertise and professionalism merit him a very high recommendation from me.
Chris Low
Jordan did an amazing job helping us navigate the home buying process.
The process was longer than usual due to unexpected circumstances and Jordan was huge help getting us to the finish line.
His team was also amazing, thanks Leslie!
Thanks!
C Emge
Justin and the entire team at Rocket Mortgage were incredible to work with. This was by far the easiest and quickest loan I have ever done. Justin was a great communicator early on when providing loan options and timing expectations and kept me informed of progress along the way. The process is extremely easy and streamlined by an exceptional online system that makes uploading your documents ...Justin and the entire team at Rocket Mortgage were incredible to work with. This was by far the easiest and quickest loan I have ever done. Justin was a great communicator early on when providing loan options and timing expectations and kept me informed of progress along the way. The process is extremely easy and streamlined by an exceptional online system that makes uploading your documents easy and efficient. Nice job to all involved and thank you!Read MoreRead Less
Allison Herrick
Kathy was fantastic! She kept me updated throughout the entire process and provided a great deal of clarity along the way. I have worked with Rocket for a long time and always had great experiences; Kathy added to the reputation. I thoroughly enjoyed working with her!
Gary Monday
Hannah was easy to work with. She explained every question I had. She was very easy to communicate with and was extremely timely knowledgeable throughout the whole process. It was nice and convenient for already being a Rocket Mortgage customer. A simple refinance to less than 2 weeks. I wouldn't hesitate to recommend Hannah.
Laura Campbell
Hannah was amazing. Very knowledgeable and understanding. Great communication. The best experience I have ever had.
Very understandable, very knowledgeable about the process. Extremely helpful.
Claudine McGinnity
Ben was great. He listened to me. After it left Ben's hands is where my communication stopped.
Christine Henderson
Fatima was very friendly and helpful and found the perfect solution for our needs.
Kristy Reinke
Maria was very kind, although our experience with Rocket Mortgage was awful with a terrible appraisal that was way off and confirmed by realitors. Then the signing day was a complete nightmare it got cancelled because the questions for my husband were incorrect. Then some guy that looked homeless came to my work for the in person signing. He was 30 minutes late because he had to stop on the side ...Maria was very kind, although our experience with Rocket Mortgage was awful with a terrible appraisal that was way off and confirmed by realitors. Then the signing day was a complete nightmare it got cancelled because the questions for my husband were incorrect. Then some guy that looked homeless came to my work for the in person signing. He was 30 minutes late because he had to stop on the side of the road and take a nap he told us. He had flip flops on and socks, hair didn't even looked brushed, his ipad looked 100 years old I didn't even want to touch it, it was so filthy dirty. We had a horrible experiance.Read MoreRead Less
Mariana Brown
Reply from Mariana Brown:

Thank you for your feedback. I sincerely apologize for the issues you had with your appraisal and closing. At Rocket we take great pride in delivering high quality service, in which we take our integrity very seriously. We value each and every client and appreciate the opportunity to work with you. Please know I am here for you in the future if given the opportunity

Sevag Panboukian
I enjoyed working with Dean, I am so grateful for the prompt advice and assistance that helped me improve my credit score from 606 to 724.