Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

thomas Gall
I recently worked with Jamie on equity loan that helped with home repairs and debt consolidation. He was very knowledgeable and professional. Any questions I had he was there with an answer. I would definitely recommend him and rocket mortgage.
Ricardo Beato
Bryce was exceptional. He took me thru my loan application with professionalism. He was courteous and responsive to my needs. He is another reason I keep Rocket as my mortgage lender. Thank you
Jody Pierce
It started out great, lots of confidence etc. Great terms. When it came to actually getting things done, he was less great. I had to text him every time I sent an email. He kept saying he wasn't getting the emails. I had to send them in many different forms and even used different devices and from different email addresses. He just kept saying he wasn't getting them and not fixing the problem, ...It started out great, lots of confidence etc. Great terms. When it came to actually getting things done, he was less great. I had to text him every time I sent an email. He kept saying he wasn't getting the emails. I had to send them in many different forms and even used different devices and from different email addresses. He just kept saying he wasn't getting them and not fixing the problem, which was actually on his end. Then he changed the terms of the loan because it was taking so long to get the emails. Which was his fault. Eventually I ended up working with someone else.Read MoreRead Less
Matthew Sitto
Reply from Matthew Sitto:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less

Kelsy Ryskamp
Jonathan was amazing! I was hesitant to work with Rocket due to a previous experience with a different person but I could not be happier. Jonathan made the process so easy and transparent. He was responsive and kept me in the loop of what was happening. I hope to continue working with him for all my mortgage needs.
J m
Charm was great...help complete the process accurately and quickly and awnser ed any questions
Nick Bonfiglio
Taryn made the entire process of obtaining a loan seamless and she is very easy to work with. I definitely recommend her, she is truly a professional
Todd Merritt
Prachi was incredible. She was prompt, communicative, empathetic, and patient throughout the entire process. I would highly recommend Prachi to others pursuing a mortgage.
Sandy Owens
Rose was amazing! She was so helpful getting our loan documents signed. She was very knowledgeable and professional and the nicest person. She helped the process go quickly and smoothly, while being able to answer our questions.
Emily Schmidt
Absolutely rock star experience from Max. 👏👏👏 Extremely efficient and a great communicator.
Lionel Bryant
Great to work with, and great for the company.