Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Rose Ciconta
I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ex-husband taken off the loan. From other lenders I was told immediately "NO" and my ex-husband said I could have the house but 'NO ONE" would ever help me get a loan. It would be impossible because of ...I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ex-husband taken off the loan. From other lenders I was told immediately "NO" and my ex-husband said I could have the house but 'NO ONE" would ever help me get a loan. It would be impossible because of my credit history which included a dismissed Chapter 13. It felt like an impossible battle, but I had faith that someone could help and God orchestrated a phone call with Sam.

Sam was the first and only loan agent that listened to me, explained my situation and allowed me to cry :) She was encouraging, but did not over promise, Sam provided directions and advice and she never once made me "feel small" or like there was no hope. After the call she connected me with Jon to assist with my credit and he as well was phenomenal. I did everything they asked me to do. When Sam said she believed she could help me, I don't think she knew what ride we were about to take. I am sure that many of you have heard the stories. It was not easy to get to closing and despite what my family and friends said, I knew that I could trust Sam through this process.

Sam showed me that people do care and even in the tough situations she handled it all with grace, kindness, empathy and professionalism. I could not say enough about Sam and Rocket Mortgage. Because of Sam and Rocket my grand-daughter and I have a home that we can call our own.

There is so much more I could say! I pray that Rocket continues to help others as you have helped me. I don't know how you reward your employees at Rocket but whatever you do Sam Camilleri deserves it and more!!

Thank you so much, Continued prayers for Rocket's staff of loan officers, underwriters and everyone involved in the process.

Minister Rose C
and Zariah T (granddaughter)Read MoreRead Less
Jose Huertas
Quisiera darle las gracias al señor David por su atención y profesionalismo y tener la paciencia de atender toda mis preguntas al respecto de este proceso de préstamo ... Jose H
Brian Adamczak
Camille was wonderful at helping me understand what all goes into being able to afford a home! I feel much more confident now to begin planning for a future home for me and my family thanks to her assistance!!!
Charles StPreuve
Lisa was very attentive and responded to every question we had and make things go very quickly. We did our parts and completed thins is quickly is possible. But every questions my wife and I had, Lisa took the time to respond to our email and provided us the answers that we nee
Deola Thompson
Nikki always put our questions first, expedited our loan process and helped us feel valued. Thank you, Nikki!
Katrasha McClendon
Working with Tito was a great experience. Tito has a delightful and compassionate spirit. Tito goes above and beyond to assist his customers. My experience was more than just a normal experience with a Good Samaritan but with a man of God. Tito was very attentive to my circumstances and situation. Tito showed empathy and did not stop until the job was complete and accomplished!!
Jason Burwell
Brent was our contact with Rocket Mortgage and he was extremely helpful. Not only was he very informative and continually checked in on us, but he was also sincerely kind. I would definitely recommend Brent to anyone who is going through the same process. We felt very taken care of the whole time.
Jeff Dinham
She is a STAR to work with Gets things done in a timely manner .Thanks again
Jeff Dunham
Mary Stevens
Very professional and helpful during this process
I appreciate his help and expertise
I would recommend ROCKET mortgage to those I know and Ralph's guidance
Thank you
Nicole Luce
Abe spent 40 minutes with me on a Friday evening going over my options and making it very easy for me to understand what was next. Although I couldn’t get the HELOC I wanted because of where I live and nothing in Abe’s control. He made it very easy for a people pleaser like me, to not feel pressured into making a decision that wasn’t right for me. He told me the option I have and asked me to think...Abe spent 40 minutes with me on a Friday evening going over my options and making it very easy for me to understand what was next. Although I couldn’t get the HELOC I wanted because of where I live and nothing in Abe’s control. He made it very easy for a people pleaser like me, to not feel pressured into making a decision that wasn’t right for me. He told me the option I have and asked me to think about it and let him know what I decide. Abe was the best person for me to speak to in my chaotic situation and I appreciate his kindness and patience.Read MoreRead Less