Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Debbie Scholten
Cass is great to work with. He helped through every part of the process and kept me informed along the way!!
Mike Orr
Purchasing a house can be a complex and confusing experience, especially when you feel unsupported by your realtor. Andrea went above and beyond in every aspect of our home buying process. Not only did she diligently work to make our financials fit and locked us in a better mortgage rate before an increase, but she also stepped in to provide guidance that we expected from our realtor, suggesting ...Purchasing a house can be a complex and confusing experience, especially when you feel unsupported by your realtor. Andrea went above and beyond in every aspect of our home buying process. Not only did she diligently work to make our financials fit and locked us in a better mortgage rate before an increase, but she also stepped in to provide guidance that we expected from our realtor, suggesting a much better offer for us to make on the house we now live in. Additionally, Andrea was always accessible, quick to respond, and communicated clearly and effectively. I honestly can’t imagine going through this process without her!Read MoreRead Less
Princess Limpy
Daniela has the best personality. It made working with her so effortless. She cares about the process and helped me through everything. I was new to this process but I felt like I was in the best hands. She connected me with an awesome realtor. I couldn't have gone through this process without her, not confidently anyway. She is definitely someone you want to work with. Highly recommended.
Amru Abo Alaial
Daniela always exceeds my expectation, she is always on top of things, I highly recommend reaching out to Daniela if you every need any mortgage needs, million stars all around
Michael Reynolds
Mr. Krueger comes across as a genuinely caring, and trustworthy person. He is very professional, and makes you feel safe with him. He deserves 5 stars, he is just a great guy. I would be comfortable sending friends or family to work with him, because I know he would take good care of them.
Kenneth Martinez
Great person and personality!!! Great hart and always wants to help. Always gave me a call to keep me updated with whats going on. Great person to work with. Thank you!!!!!
Rebekka Hildebran
Terrible experience. Was pre qualified after being asked all the questions required and then got a call over 24 hours later with information that was left out of the initial conversation. Jeff was not helpful nor able to offer any suggestions. The issue was directly related to his incompetence and left us stuck in a bad situation. Would not recommend and will be looking elsewhere for our loans in ...Terrible experience. Was pre qualified after being asked all the questions required and then got a call over 24 hours later with information that was left out of the initial conversation. Jeff was not helpful nor able to offer any suggestions. The issue was directly related to his incompetence and left us stuck in a bad situation. Would not recommend and will be looking elsewhere for our loans in the future.Read MoreRead Less
Jeff Kawasaki
Reply from Jeff Kawasaki:

Dear Rebekka,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Rebekka,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Tosha Martin
He was awesome.He always answered and returned my call. He was so polite and explained to me everything in fetail
James Davis
Had a wonderful time working with Richard. He took care of business and kept me informed on everything all the time even on weekends. If you are looking to finance,refinance or consolidation, Richard is your man. Thanks for being there for me and my family.
George Fenzl
It gives me great pleasure to commend Nick for his knowledge, his ability to solve issues relating to mortgage acquisition and his responsiveness. But , most of all, his people skills put people at ease as the loan process proceeds which results in extreme satisfaction on the part of the borrower.