Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Christine Radous
Peumi was very kind and helpful. She made a ln unpleasant situation much better by listening to my situation without judgement and answering my questions.
Margus Lehiste
Amanda is very knowledgeable and gave satisfactory answers to my questions, pleasure to deal with!
Yanet Ramirez
Muy recomendado. Excelente orientacion, atencion al cliente y muy pendiente de todo el proceso.. Gracias Jhon.
Carlos Eduardo
Enthusiastic, helpful, honest and attentive. Thank you Dorian! You made the process as easy as can be. Once again, thank you!
Alvin Armstrong
I'm well pleased about how quick Ralph Clifton helped me through the process 👍👍👍
Doreen Marquez
Dean provided excellent service was very helpful through the whole process. Appreciate the hard work and due diligence. Would recommend to friends and family.
Antonio Rodriguez Jr.
Rated 5 out of 5 stars
7 hours ago

Verified
Anthony Deneau w/Rocket was Amazing!!

Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a home owner. After speaking with the rep and asking several questions about the process, a gentleman by the name of Anthony Deneau joined the call to put my doubts at ease. Leah did a great job and Anthony ...Rated 5 out of 5 stars
7 hours ago

Verified
Anthony Deneau w/Rocket was Amazing!!

Rocket Mortgage called to do a follow up on a previous call I had made to inquiry on starting my journey on being a home owner. After speaking with the rep and asking several questions about the process, a gentleman by the name of Anthony Deneau joined the call to put my doubts at ease. Leah did a great job and Anthony which I believe was the Director of Illinois loans out of the Michigan office just had more experience answering questions. This man stood on the phone for 3 hrs and 19 minutes to answer all my questions. Now as a previous Sales Manager, I understand that numbers are numbers and in this market they can be quite shocking at times. But when you show a commitment to the customer that says I am here to help and make sure you feel comfortable with the process. I not only had direct access to Anthony, he was able to put my wife and I at ease. Now I had a very high credit score and appreciated being handled with patience and understanding. The moral of my credit to Anthony is that cause of his actions, I was loyal to him. He was able to do things for me that where shocking. My cost to close was one of the lowest from those that know Mortgages. And he was able to give me several credits and I qualified for other free money that made me go with Rocket. I had a lower rate and monthly mortgage from another bank. But when they saw what Anthony was able to do and how much Rocket was able to credit and pay for several fees, they told me to stick with Anthony cause although my mortgage and rate was lower, they said that I'm saving more with Anthony cause of the amount of closing cost that they were covering was more than the bank could match. And the less than $100 a month mortgage difference wasn't enough to switch lenders. When I refinance the cost I saved by going with Anthony Deneau was the right decision. He isn't were he is cause he doesn't care, it's quite the opposite. He cares enough to make sure you feel comfortable.

Date of experience: April 04, 2024Read MoreRead Less
Megan Woitte
A true specialist in her field. She was amazing to work with and great with communicating and navigating this process. 10/10 would recommend.
Britt Smith
Kris is a professional thru and thru. He made the whole process easy and stress free. He was always available to answer questions. I would definitely recommend Kris, Rocket Mortgage, and Amrock to anyone looking for a mortgage or refinancing.
Clare Berzins
Ayesha was awesome from the very beginning all the way through the end of our home purchase experience. She was super responsive and went above and beyond to get us the best possible mortgage rate. The handoffs and communication were seamless and we were so appreciative of how thorough Ayesha was when answering all of our many, many questions. She is a huge part of the reason we chose ...Ayesha was awesome from the very beginning all the way through the end of our home purchase experience. She was super responsive and went above and beyond to get us the best possible mortgage rate. The handoffs and communication were seamless and we were so appreciative of how thorough Ayesha was when answering all of our many, many questions. She is a huge part of the reason we chose RocketMortgage over other lender options and we are really grateful that she made this process so painless!Read MoreRead Less