Elvis was very knowledgable, understood my concerns, organized, streamlined, and highly responsive. He made the process very quick. Took around 10 days. Very smooth process. High Recommend
Brian Hoeing
Brian Hoeing
551
Jon is an absolute star! Great listening to our needs and explaining options—then, delivered on everything. I would recommend him to anyone looking to take advantage of lower rates and repayment options within a budget! Thanks Jon!!
Bertha Salas
Bertha Salas
551
Profesional y amable. Explicó el proceso con claridad. Excelente servicio.
Tina Chamberlain
Tina Chamberlain
551
We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about refinancing our mortgage due to the online process. However, having Alec guide us through every step made all the difference. Alec's friendly, approachable, and professional demeanor instantly put us at ...We would like to take a moment to express our deepest gratitude and appreciation for Alec Stubing, our exceptional home loan officer at Rocket Mortgage. From the very start, we were unsure about refinancing our mortgage due to the online process. However, having Alec guide us through every step made all the difference. Alec's friendly, approachable, and professional demeanor instantly put us at ease. He was always available to answer our questions, no matter how big or small, and took the time to explain every detail of the process with clarity and patience. His commitment to ensuring we fully understood each step was evident throughout the entire experience. What could have been a stressful and overwhelming process became a smooth and easy journey, thanks to Alec’s dedication, knowledge, and outstanding customer service. His level of professionalism and genuine care for our needs exceeded our expectations in every way. We are incredibly fortunate to have had the opportunity to work with him. We would wholeheartedly recommend Alec to anyone in our family or circle of friends who are looking to buy or refinance their home. Thank you, Alec, for making this process so enjoyable and stress-free. You’ve truly gone above and beyond, and we are deeply grateful for all of your help!Read MoreRead Less
Lacie Worden
Lacie Worden
551
Geoff made the loan process so easy!! He was always just a text away, and replied quickly. He also called a couple of times just to see if I had any questions. I was told by a different mortgage company that it was impossible for me to get a 30 year loan, but Geoff made it happen! It was a great experience!
James Corbett
James Corbett
551
Absolutely a wonderful process, Not one step are you on your own. Thank you Brandon.
Karen Botts
Karen Botts
551
Absolutely was the best experience I could have asked for!!!
James Jones
James Jones
551
Hands down Kyle is very professional, very knowledgeable, excellent communication, and super helpful! Thank you!!
Jorge Arredondo
Jorge Arredondo
551
Thank you very much for your help in acquiring the new property. You and your team are truly exceptional. When we first spoke on the phone, I explained my situation and what other lenders couldn't do, as well as the difficulties they caused. After a month and a half of working with Rocket Mortgage, my loan was approved. You even helped me pay off some of my credit card debt. Thank you so much, ...Thank you very much for your help in acquiring the new property. You and your team are truly exceptional. When we first spoke on the phone, I explained my situation and what other lenders couldn't do, as well as the difficulties they caused. After a month and a half of working with Rocket Mortgage, my loan was approved. You even helped me pay off some of my credit card debt. Thank you so much, Brenton!Read MoreRead Less
Darryl Laird
Darryl Laird
551
Matthew was wonderful, I give him 10 Stars.
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