Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Steven Zimdars
Salwa was such attentive, helpful, and creative in navigating the noise of changing rates and different terms. She was considerate of our needs and provided legitimate advise to dissuade us from making mistakes, and ultimately helped us land in a position to save 5+ years on our house. I highly recommend working with her - it's rare for someone to care that much.
Robert Walters
Where do I begin Raheem was there with us every step of the way. I felt he was actually a part of my family, I had no problem putting my trust into his professionalism his knowledge as well God bless you sir you my most trusted friend rock!!
Rosellen Weaver
Israel was amazing to work with! He explains everything so well and made the whole process so very easy! He was with me throughout my entire home buying process and helped me navigate everything! I would recommend him to anyone looking to buy!
Heriberto Zamarron
Excelente trabajo que hace Jon Hernández en todo tiempo está para complacer al cliente y muy contento porque sus servicios y su experiencia hay pocos que te enseñan y educan en clases de préstamos y muy flexible y amable y en todo muy atento que Dios le siga bendiciendo grande mente y fue fácil mi préstamo que necesitaba y toda inquietud que tenía el pudo resolver todas mis dudas gracias por todo ...Excelente trabajo que hace Jon Hernández en todo tiempo está para complacer al cliente y muy contento porque sus servicios y su experiencia hay pocos que te enseñan y educan en clases de préstamos y muy flexible y amable y en todo muy atento que Dios le siga bendiciendo grande mente y fue fácil mi préstamo que necesitaba y toda inquietud que tenía el pudo resolver todas mis dudas gracias por todo muy bonita experiencia y contento a la vez gracias por tus servicios 100% recomendadoRead MoreRead Less
Tyler Carter
Joseph was awesome! Made my experience in buying my first home super enjoyable and easy!
Dylan Seedman
Rocket Mortgage - DO NOT WORK WITH ROBERT MESSING!!!!!!!

Agents want to earn your business and will tell you ANYTHING you want to hear and to get you to sign on the dotted line. This unfortunately was the same outcome with Rocket. Robert was impossible to contact unless they are needing something from you. Always blaming others for "misunderstanding" and "someone else giving wrong information".
...Rocket Mortgage - DO NOT WORK WITH ROBERT MESSING!!!!!!!

Agents want to earn your business and will tell you ANYTHING you want to hear and to get you to sign on the dotted line. This unfortunately was the same outcome with Rocket. Robert was impossible to contact unless they are needing something from you. Always blaming others for "misunderstanding" and "someone else giving wrong information".

Being how large Rocket Mortgage is I thought I would have a better experience. I wouldn't send my worst enemy to work with Robert Messing at Rocket Mortgage. Wish I would have gone another route, Robert is full on nonsense and ready to tell you anything you what to hear to avoid losing a deal.


Avoid Robert at all costsRead MoreRead Less
Robert Messing
Reply from Robert Messing:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Jaimie Keirstead
Very helpful! I had no idea what I was doing and John was excellent!! Definitely recommend!!
Garrett Schultz
Gary did a fantastic job at staying in contact with us through our very long home search process. Once we found a house Gary and his team at Rocket made everything my smooth and easy. I highly recommend Gary and Rocket mortgage.
Robert Silver
Perla was extremely helpful through the entire process of helping me increase my credit score. I enjoyed her professionalism and friendly personality. I'd highly recommend her to anyone I know needing her service.
Karen Crump
Rob was so great to work with! He found the best option for my needs and stayed in touch with me throughout the process. I am so appreciative for his hard work. I would definitely consider using Rob with any future needs. Great company!!