The market moves fast, but Michael moves faster! We needed a pre-approval quickly so we could see a property, and Michael got it done. He also was a reliable communicator, who followed up and followed through when he said he would. As a bonus, he’s kind and friendly. We felt lucky to work with him—and you will too!
casey derouen
casey derouen
551
Brad was absolutely hands down fantastic to work with. He made the stress all go away. Any questions I asked were welcomed. He explained everything thoroughly and happily! He loves his job & it shows. It was a blessing to have the opportunity to work with him.
Steven Cochran
Steven Cochran
551
Al, was great, very professional, would answer his phone at any time of the day making very easy to communicate with him, and most of all he would listen to a person needs and wants. Overall, I would say Rocket Mortage is lucky to have AL on their team!
John Freeman
John Freeman
551
Joseph displayed his ability to engage in the relevant issues that all borrowers share. Joe was sympathetic, helpful and resourceful. Joe's understanding of my families' needs made my wife and into loyal customers! A breath of fresh air! Rocket's competition "our current bank", not only drove us nuts. but wasted many hours of our time. Joe is a "Keeper"
John D Freeman 3411 Warner Ave. Louisville, ...Joseph displayed his ability to engage in the relevant issues that all borrowers share. Joe was sympathetic, helpful and resourceful. Joe's understanding of my families' needs made my wife and into loyal customers! A breath of fresh air! Rocket's competition "our current bank", not only drove us nuts. but wasted many hours of our time. Joe is a "Keeper"
John D Freeman 3411 Warner Ave. Louisville, KY 502-836-5646Read MoreRead Less
Dan Smith
Dan Smith
551
Eric stayed in constant contact with my client through the whole process even after turning the client over to the closing department. When we had issues develop with the transaction He was quick to respond and resolve the issue. My client never felt that she had been abandoned during the process. He handled all the issues with professionalism, patience, and a great deal of empathy. A great ...Eric stayed in constant contact with my client through the whole process even after turning the client over to the closing department. When we had issues develop with the transaction He was quick to respond and resolve the issue. My client never felt that she had been abandoned during the process. He handled all the issues with professionalism, patience, and a great deal of empathy. A great example, a rocket mortgage customer service, going above and beyond.Read MoreRead Less
Beth Mayfield
Beth Mayfield
551
Ryan was easy to work with. Very professional and knowledgeable. Answered all my questions and made it easy to access the equity of my home. I would recommend working with Ryan.
Eric Strombach
Eric Strombach
551
We were incredibly lucky to be appointed Daniela as our Home Loan Expert! She was consistent, communicative, and patient with two clueless first-time home buyers. She spotted problems before we saw them coming and always had a solution ready to reassure us. Our home loan would not have happened without her tireless efforts. Thanks for everything!
Peggy Amaro
Peggy Amaro
551
Working with David was great. He always responded very quickly, and stayed with us every step of the way to get our loan processed and approved.
Yves Gacinya
Yves Gacinya
551
I had an excellent experience working with Rocket Mortgage, especially Kevin. He was incredibly professional, responsive, and truly on top of everything throughout the entire process. No matter the time—day, night, weekends, or even holidays—he was always available to answer any questions and provide clear guidance. Kevin made what can be a stressful process feel smooth and manageable. Highly ...I had an excellent experience working with Rocket Mortgage, especially Kevin. He was incredibly professional, responsive, and truly on top of everything throughout the entire process. No matter the time—day, night, weekends, or even holidays—he was always available to answer any questions and provide clear guidance. Kevin made what can be a stressful process feel smooth and manageable. Highly recommend working with him!Read MoreRead Less
Martha Tellez
Martha Tellez
551
Rafael was amazing helping me through out the entire loan process. He was very transparent about everything. He also was very accessible for any question I had. I was very happen with everything and I highly recommend. This was my 2nd loan and he made it entirely easily then my previous loan company.
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