Thomas was awesome, he made our experience with this loan easy. He provided step by step instructions, advised me when we needed any other information sent in to complete our loan. We highly recommned Thomas. Apolite and courteous individual to work with. Keep up the good work!!!
Nikole Records
Nikole Records
551
Excellent! Ted was responsive and easy to work with. The whole loan process went quickly and I was sent updates each step of the way.
Nate O
Nate O
551
I cannot say enough great things about John!!! I am a first time home buyer and John was nothing short of OUTSTANDING when it came to explaining the whole entire process, sometimes more than once, and doing so in such a patient and caring manner. He even made sure I had someone to look after me when he was sick. Rocket Mortgage should be absolutely honored to have John on the team. In fact, if it ...I cannot say enough great things about John!!! I am a first time home buyer and John was nothing short of OUTSTANDING when it came to explaining the whole entire process, sometimes more than once, and doing so in such a patient and caring manner. He even made sure I had someone to look after me when he was sick. Rocket Mortgage should be absolutely honored to have John on the team. In fact, if it wasn't for John and his kind, professional demeanor, I would most definitely have gone to another lender. Due to John's stellar work and expertise, I will be recommending Rocket Mortgage to my friends, family, and colleagues. If I could give more than 5 stars, I most certainly would! Thank you John and congratulations on your own recent endeavor!Read MoreRead Less
Ivette Herrera
Ivette Herrera
551
Isabel was incredibly helpful, connecting with me exactly when I needed her. Her expertise and transparency helped me make confident decisions. Truly grateful for her support throughout the process.
Corey Gardner
Corey Gardner
551
Brian was outstanding throughout our mortgage process. He took the time to understand our unique situation, walked us through every step, and made sure we always knew what to expect. Even when we ran into a few hiccups, Brian made everything feel simple and manageable. His communication, professionalism, and willingness to help made the entire experience far less stressful than we expected. We ...Brian was outstanding throughout our mortgage process. He took the time to understand our unique situation, walked us through every step, and made sure we always knew what to expect. Even when we ran into a few hiccups, Brian made everything feel simple and manageable. His communication, professionalism, and willingness to help made the entire experience far less stressful than we expected. We truly appreciate all of his hard work and highly recommend him to anyone looking for a mortgage.Read MoreRead Less
L Peterson
L Peterson
551
Professional and oh so patient. Always prompt with responses. She made us very comfortable with our loan choices and explained trade offs and advantages. It was comforting having a human to reach out to during the automated stretch of the process.
Joseph Glowacki
Joseph Glowacki
551
Charlene was wonderful. There were a couple hiccups when I had to get repairs done on the home, but Charlene kept me informed and made sure everything went as seamless as possible.
Dave Thompson
Dave Thompson
551
The night I called Jake Hathorne at Rocket Mortgage to get information about a refinance to consolidate and pay off credit cards, my wife and I were totally impressed with Jake. His expertise, professionalism, and helpfulness beyond perfect, without a doubt the finest mortgage loan officer we have ever had the pleasure to deal with!!
We highly recommend Jake to anyone thinking about a mortgage ...The night I called Jake Hathorne at Rocket Mortgage to get information about a refinance to consolidate and pay off credit cards, my wife and I were totally impressed with Jake. His expertise, professionalism, and helpfulness beyond perfect, without a doubt the finest mortgage loan officer we have ever had the pleasure to deal with!!
We highly recommend Jake to anyone thinking about a mortgage refinance to keep up with today’s rising costs of living.
To Jake’s superiors at Rocket Mortgage… promote Jake and give him the biggest raise possible… he deserves it!Read MoreRead Less
Itty Bitty Kitty Mama
Itty Bitty Kitty Mama
551
There are just two reasons I am closing on a home equity loan with Rocket. The first is my family's history with Rocket itself. The second is Randy Korkis.
From the first call I received from Randy, I was impressed by his cordial manner, his knowledge about his product and its potential effect on my budget, as well as his compassion and understanding of my financial needs. I could hardly believe...There are just two reasons I am closing on a home equity loan with Rocket. The first is my family's history with Rocket itself. The second is Randy Korkis.
From the first call I received from Randy, I was impressed by his cordial manner, his knowledge about his product and its potential effect on my budget, as well as his compassion and understanding of my financial needs. I could hardly believe that he was a banker!
Throughout the sometimes convoluted process of my particular loan application, Randy was there, explaining the unfamiliar items I did not understand and reassuring me that the loan was progressing well. I felt that I could trust Randy to guide me through it all and he did!
I have had many interactions with various employees and agents of many companies through my lifetime. Rocket's staff are unfailingly professional, thorough and kind, but Randy Korkis surpassed them all! I am proud to call Randy a friend and would highly recommend him to anyone!
Shanahyah was our cheerleader going through the ups and downs of trying to find our little piece of Nebraska. She was absolutely amazing, helpful, and knowledgeable.
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