Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nina Anes
From start to finish answered all our questions with timely responses. We did not feel pressured as with other companies and were able to step back in consideration of our need to assess before moving forward as we chose.
Mike Longlet
Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and he listened to our situation and we filled out and submitted a new mortgage app over the phone on a Friday night at 7pm. We got the clear to close within a couple of days. A truly seamless ...Wow! Truly exceptional service. We were in contract on a home and the lender had some hiccups which caused us to seek another opinion well into the contract period. I got in touch with Jeff and he listened to our situation and we filled out and submitted a new mortgage app over the phone on a Friday night at 7pm. We got the clear to close within a couple of days. A truly seamless transaction. We felt not only was this outcome better than. We could have asked for but we felt truly taken care of. You don’t see that a lot in this industry but Jeff did it gracefully and skillfully. I 110% recommend Jeff.Read MoreRead Less
Videlia Walker-Thompson
It was a pleasure working through my mortgage journey with Ruben. Ruben! Ruben! is the right man to accomplish completing your home purchase. He'll refer you.to credit repair assistance to get a better rate. Ruben was patient, cordial and portrayed excellent customer service. I'm recommending my friends to Ruben.
Ken Carr
John is very professional and makes me feel like he cares.
David Lao
I appreciate working with Moe and how he does his best to make conservative estimates to better help me figure out a workable budget. He's been good in checking in and letting me know as soon as something is up.
ChonFawn Wang Stevens Real Estate Professional
Attentive and very responsive. Moe prioritizes his clients and is up-front, personable and knowledgable.
Delwin Padilla
I wouldn’t recommend ANYONE else! Besides from being an amazing person itself she is amazing at what she does. Throughout my whole process she kept me updated and on track. Even on certain things I procrastinated or forgot she made sure I got it done with her help. I am 21 and not too familiar with mortgages nor understand how it works but Salwa made it so clear and understandable. I look forward...I wouldn’t recommend ANYONE else! Besides from being an amazing person itself she is amazing at what she does. Throughout my whole process she kept me updated and on track. Even on certain things I procrastinated or forgot she made sure I got it done with her help. I am 21 and not too familiar with mortgages nor understand how it works but Salwa made it so clear and understandable. I look forward to working with Salwa in the near future. Thank you once again Salwa for everything you did and will continue to do for others!!!Read MoreRead Less
Scott Hedrick
I was looking at several different options for my financial decision, when I made contact with Kate she broke down what I was looking for and gave me options and explained them all to me and what was best for me. She also did everything step by step and insured that I was comfortable with the process of doing my refinance.
Becki VanWagnen
Emma helped me a great bit to get my score where it needed to be. She was so professional and knew what she was talking about
Naomi Hayes
Larven has been a Godsend to me.Not only did he reassure me when I was uncertain but he patiently walked me through the entire loan process. He gave me frequent updates as to the status of my loan, almost to a fault (in a good way). If all of your agents were as pleasant,patient and considerate as Lavern then Rocket Mortgage would really soar. Not that it's not soaring already but Lavern is ...Larven has been a Godsend to me.Not only did he reassure me when I was uncertain but he patiently walked me through the entire loan process. He gave me frequent updates as to the status of my loan, almost to a fault (in a good way). If all of your agents were as pleasant,patient and considerate as Lavern then Rocket Mortgage would really soar. Not that it's not soaring already but Lavern is definitely as asset to your company.Read MoreRead Less