Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brandy Pion
Alex was great to work with. He stepped up and went above and beyond to help get everything done.
Jason Morton
I recently had the opportunity to work with Kwesi as a listing agent for a buyer client he was working with. Before I even had an opportunity to call him after I received his buyer's offer, he had already reached out to me. I could tell from this action that I had complete confidence in him and his ability to make sure he would do everything he could to get his client to closing. Kwesi had ...I recently had the opportunity to work with Kwesi as a listing agent for a buyer client he was working with. Before I even had an opportunity to call him after I received his buyer's offer, he had already reached out to me. I could tell from this action that I had complete confidence in him and his ability to make sure he would do everything he could to get his client to closing. Kwesi had wonderful communication throughout the transaction and was always willing to help provide updates or offer solutions to things we had to overcome to get to closing. I would definitely work with him again. A top notch professional!Read MoreRead Less
Jessica Bronstad
Never had an experience like this..
As an agent, we rely on lenders to stay in communication, foresee potential issues, problem solve rapidly, and work well with clients to create the best team possible to get our clients to the closing table.
I have never had a lender stay in contact like Macky. He went above and beyond on multiple occasions to get to the closing table. His customer service, ...Never had an experience like this..
As an agent, we rely on lenders to stay in communication, foresee potential issues, problem solve rapidly, and work well with clients to create the best team possible to get our clients to the closing table.
I have never had a lender stay in contact like Macky. He went above and beyond on multiple occasions to get to the closing table. His customer service, honestly, response time, and problem solving skills are unmatched.
Absolutely 10/10 recommend.Read MoreRead Less
Irene Quaye-Owoo
Mr. Kofi Darfoor has assisted me with 2 loans so far - 393 Stone Mountain Street #M6, Lawrenceville, GA and 2485 Well Springs Drive in Buford, GA. Both times, Mr. Darfoor was available to answer any questions my clients and I had, quick to respond if he should miss our call, and made the home-buying process a pleasant experience for my client. The first time we worked together, I was on a cruise ...Mr. Kofi Darfoor has assisted me with 2 loans so far - 393 Stone Mountain Street #M6, Lawrenceville, GA and 2485 Well Springs Drive in Buford, GA. Both times, Mr. Darfoor was available to answer any questions my clients and I had, quick to respond if he should miss our call, and made the home-buying process a pleasant experience for my client. The first time we worked together, I was on a cruise when our offer was accepted and Mr. Kofi stayed in touch with my clients and made sure nothing was missed.

The second time we worked together, everything was ready to close a good 2 weeks before our closing date. My only regret is that I didn't know Mr. Kofi when I went through the home-buying process. Thanks to Mr. Darfoor for consistently providing a flawless experience. I referred Mr. Kofi Darfoor to a couple of agents at my brokerage and none have been disappointed. He's definitely my preferred lender.Read MoreRead Less
Cameron Carrier
Matt was so courteous in his explanations to any questions I had throughout my loan process. Being a first time home buyer, I had a lot of them. Always speedy in his responses, Matt got us through the finish line in what seemed like record breaking time!
Emily Maynard
Thomas is the BEST! He helped us purchase our first home and now our second! He is always there to help and explains everything along the way.
Angeline Isaac
Buying a property is not an easy process but Kyle definitely made it as easy as it could be. He’s super knowledgeable, experienced, and compassionate. He went out of his way to support the process, explain things to full understanding, and even check in on how I’m doing throughout everything. He was always available and never shy to step in. I did this on my own as a young adult living paycheck to...Buying a property is not an easy process but Kyle definitely made it as easy as it could be. He’s super knowledgeable, experienced, and compassionate. He went out of his way to support the process, explain things to full understanding, and even check in on how I’m doing throughout everything. He was always available and never shy to step in. I did this on my own as a young adult living paycheck to paycheck and he really took the stress out of it. Honestly, would not have been able to do this without him and will definitely be using him in the future! If you’re an experienced buyer, why not have an even more experienced loan officer? If you’re a first time homebuyer, just know it’ll be smooth sailing with Kyle! Thank you for everything.Read MoreRead Less
Kelvin Martinez Sanchez
This young man has pretensions of greatness, I had contacted this bank online because I was interested in buying a house, then after a few days Mr. David contacted me via call and told me that he represents this bank and told me that he would give me some questions to see if I was prepared to buy a house and I tell him okay, after answering some questions about my income and my occupation, the man...This young man has pretensions of greatness, I had contacted this bank online because I was interested in buying a house, then after a few days Mr. David contacted me via call and told me that he represents this bank and told me that he would give me some questions to see if I was prepared to buy a house and I tell him okay, after answering some questions about my income and my occupation, the man asks me for my SSN, to which I answer that I can't give him my social number because he just told me contact and I don't know him, that to give him my SSN I must first check with the bank that he really is his representative, because the man got upset and told me that if I was not going to give him the SSN I should not have wasted his time that the He was a very busy person!

Would you give your SSN to someone who just contacted you from a phone number you had never known just because they told you I'm calling from this bank without first checking it?Read MoreRead Less
David Montoya
Reply from David Montoya:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. At Rocket Mortgage, we take great ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Robert Sulzmann
Very helpful and nice to work with.
Candis Phillips
If I could leave a 10 star review I would. Patrick deserves it. Patrick went above and beyond to assist me with my mortage loan. He was always available when I needed him to answer any questions I needed and he was always on top of everything. Patrick was very kind and understanding and was always there to support me when I needed it. I highly highly recommend Patrick to anyone buying a home. ...If I could leave a 10 star review I would. Patrick deserves it. Patrick went above and beyond to assist me with my mortage loan. He was always available when I needed him to answer any questions I needed and he was always on top of everything. Patrick was very kind and understanding and was always there to support me when I needed it. I highly highly recommend Patrick to anyone buying a home. Thank you for all you help.Read MoreRead Less