Javier was incredibly helpful & attentive during the loan application process. He kept me informed at every step of the process & helped me understand all aspects of the mortgage.
Yousuf Abdullah
Yousuf Abdullah
551
Great experience!!! She was very helpful throughout the entire process.
Alice Dean
Alice Dean
551
Michael made it easy for us to choose Rocket Mortgage. He was friendly, helpful, knowledgeable and never sounded annoyed by my Questions like other mortgage companies. I learned how the process work to refinance along the way. He texted and emailed quickly in response to my questions. He picked up the phone when email or text wasn’t going to be an easy method to understand the answers. Other ...Michael made it easy for us to choose Rocket Mortgage. He was friendly, helpful, knowledgeable and never sounded annoyed by my Questions like other mortgage companies. I learned how the process work to refinance along the way. He texted and emailed quickly in response to my questions. He picked up the phone when email or text wasn’t going to be an easy method to understand the answers. Other companies just continued to email me back and forth even after multiple clarification requests were made. I was easily able to call him too. Overall, I would highly recommend him to help anyone with their mortgages. The other added plus for us was the continuing monitoring of the interest rates and the future refinancing being included when they go down in the future. No pre-penalty for paying off early, good website where I have been able to see all my docs and electronic signing. Customer service has been the best. If you plan to refinance, Michael at Rocket Mortgage is the way to go. Thank you Michael!Read MoreRead Less
Delvin Davis
Delvin Davis
551
Helped me step by step everything I needed to know the best.
R Fabián Guzmán
R Fabián Guzmán
551
Nathan has great professionalism. He answered all of our questions, was wonderful at giving a pretty accurate timeline of what to expect. Our closing was much quicker than expected and I believe it was all thanks to his expertise.
Robin Broderick
Robin Broderick
551
Was very helpful in helping us! Very professional and nice!
Mona Desir
Mona Desir
551
I had the pleasure of working with Daniel Whelan, my loan officer, during my first home purchase. I'm genuinely impressed with his exceptional service. From my initial call to Rocket Mortgage for pre-qualification back in February 2023, Dan consistently displayed warm and genuine enthusiasm. His courteous demeanor and friendly attitude made the entire home purchase experience enjoyable and ...I had the pleasure of working with Daniel Whelan, my loan officer, during my first home purchase. I'm genuinely impressed with his exceptional service. From my initial call to Rocket Mortgage for pre-qualification back in February 2023, Dan consistently displayed warm and genuine enthusiasm. His courteous demeanor and friendly attitude made the entire home purchase experience enjoyable and stress-free. Daniel took the time to understand my needs, guiding me through various options and offering valuable insights. His professionalism and attention to detail were evident in every interaction, instilling confidence in my decision. I closed in January 2024 without a single complaint. I highly recommend Daniel Whelan for anyone involved in selling, refinancing, or buying a home. Dan truly deserves a promotion. Thank you for your outstanding service!
Heather is personable, professional and goes above and beyond to ensure a smooth process from start to finish! Thank you Heather
Darrick Shaw
Darrick Shaw
551
Very helpful, kind and very straight forward
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