Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bill OConnell
We dealt with Tracy on our recent refinance. We found Tracy to be knowledgeable, responsive and professional. We were guided through the process with updates, our “Task” list and documentation necessary to make our refinance a reality. We can’t say enough good things about Tracy, and, give her our highest recommendation.
Shelva Echols
Micheal was one of the most pleasant and professional associates that I have spoken to in years. I thought courtesy had died.
Jo Shepard
Great for the first call. Never answered calls, texts, or emails until the very last one. Super frustrating being constantly referred back to someone that does not respond to your inquiries.
Anza Merems
Reply from Anza Merems:

Dear Jo,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you....Dear Jo,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Amy Bobst
The easiest refi I have ever experienced, and Ameen was fantastic and responsive with all my questions.
Jenk & Co.
5 Star Experience Hands Down! I cannot say enough about the level of pure professionalism. Amari's response time to questions about His Client's; in order to fully assist the Listing Agent, is Top Tier. He truly gets the concept, the Lender is the Key Partner in sealing the deal, and making things happen! He is well capable in making things happen, keeping the flow, and keeping the deal on ...5 Star Experience Hands Down! I cannot say enough about the level of pure professionalism. Amari's response time to questions about His Client's; in order to fully assist the Listing Agent, is Top Tier. He truly gets the concept, the Lender is the Key Partner in sealing the deal, and making things happen! He is well capable in making things happen, keeping the flow, and keeping the deal on track! I would love to work with Amari again, in the near Future, I am beyond convinced by his performance, he will close! He Made My Experience w/ Rocket, Amazing! Thank You Mr. Jordan. Job Well Done!

Veronica
HomeSmartRead MoreRead Less
Joy Ratliff
Andrew was THE BEST. He answered any questions I had and was there for me the whole time. From the very first time we talked he made me feel very comfortable with the process of my loan. My little girl calls this her FOREVER HOME. Thanks so much Andrew.
Tracie Edgar
Tiffany was so great to work with! Efficent and responsive without being overwhelming. Knowledgeable, personable, helpful, detailed - communication felt personal not scripted and checking off the boxes. Highly recommend!
Marshall Jaeger
Chad was very informative and quick to reply to any questions we had. Would love to work with Chad again in the future.
John Radak
The loan process was incredibly smooth and efficient. Suzy did a wonderful job.
Mary Audie Nordstrom
Great to work with, helped me through the unnecessarily difficult process.