Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mark Cha
Friendly conversation!
Accurate content delivery!
He is leading prompt response!
He is giving safety mind through the whole process!

Thanks a lot to Samuel.
Ali Joy
I cannot begin to explain how much we adore Mike Gunn. After a disastrous experience with another bank that cost us a home we loved, we were at square one again. We filled out a pre qualification with rocket just to have one to submit offers but fully intended to go local until we got to know Mike. We felt so comfortable and he was always available to help. Like, Saturday at 11:00 at night talking...I cannot begin to explain how much we adore Mike Gunn. After a disastrous experience with another bank that cost us a home we loved, we were at square one again. We filled out a pre qualification with rocket just to have one to submit offers but fully intended to go local until we got to know Mike. We felt so comfortable and he was always available to help. Like, Saturday at 11:00 at night talking to us for 45 minutes because we had a question. He also was trapped in a literal hurricane with no power and still texted me back and got on with the person covering his clients for a few days and made sure things were handled correctly. Which we did not ask or expect! He’s knowledgeable, professional, and he actually fights for you and wants you to have the best deal you can. He even helped us get a lower rate a few days before close. Rocket also matched or beat every single local rate. Their online system is extremely helpful if you are like me and need to micromanage where you are in the process. It helps you know exactly where you are and what you have left.

I would highly highly recommend Mike Gunn to anyone. Not only is he a great loan officer but he seems like a good person who genuinely cares. If he was local we would’ve baked him a cake the size of a house for all of his help and support. We hope to work with him again in the future on a refinance.Read MoreRead Less
Carlos Popz
Attentive, resourceful, responsive, empathetic, and hardworking.
Beau Carter
Laurent was s very professional and courteous. Outstanding customer service!
Meg Greiner
Kate was so great. She was so patient and helpful with our re-finance. She was available for any questions we had and if she wasn't available another member of her team was available to help us. We are so grateful to Kate for her guidance and help during this process.
Shane Russell
Ryan was very responsive and helpful throughout the process. He was always making sure that he could give me the best information and advice for both the loan application but also the other details such as house hunting and even contract work. Ryan often reached out to make sure he was doing all he could to make the process as simple as possible while making sure I knew what was going on. ...Ryan was very responsive and helpful throughout the process. He was always making sure that he could give me the best information and advice for both the loan application but also the other details such as house hunting and even contract work. Ryan often reached out to make sure he was doing all he could to make the process as simple as possible while making sure I knew what was going on. Definitely a pleasure to work with!Read MoreRead Less
Walter Keasler
I was lucky to have Candice assist me with my refi. She was knowledgeable and if she didn't have the answer whe would reach out and find the correct answer. She listened to what I wanted and did not try to sell me I product I didn't need. She was extremely easy to talk with. She is definitely a 10+.
Rick Sivley
I simply cannot convey how amazing, patient, and helpful Nadine has been. From start to finish she handled every issue, answered every question, and resolved any concern i had. If I could, I would give her 10 stars. Nadine, thank you, you are truly amazing!!!!
Gary Day
Dina is amazing! Her knowledge, expertise and experience resulted in a seamless and easy process in our refinance. We have purchased 3 homes over the years and never experienced any mortgage process this simple. Dina was very prompt in answering and and all questions I had during the process. Thank you Dina!
saurin shah
Rosa, where do I begin, I believe Rosa works for her customer and guide them to the best possible options and being very transparent. I thoroughly enjoyed working with her and I would recommend her over and over again to friends and family.
Thanks Rosa for an amazing customer service and educational instruction.