Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Karen McCauley
Rana was wonderful to work with. She was very professional and took the time to get me through the process seamlessly.
rob peterson
Rita made our experience great and seamless! Fantastic job 👏
Nathan Wolter
It was a great experience working with Carly. She was very knowledgeable and easy to talk to. The whole process was smooth and quick.
William Harding
Matthew took time to explain my options and steered me to the best choice for me. He made the process as simple as possible and kept things moving quickly. All in all, a great experience thanks to Matthew.
Vinson Chen
Won't stop ringing your phone for no reason.
Will blow up your email for a 0.3% rate drop.
Steph Labaki
Reply from Steph Labaki:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Richard Gorton
I have had an account with Rocket Mortgage for many years. This was a very pleasant experience. I was looking for information for a possible purchase. I received the information i needed and was never pressured to start application or proceeding with financing at this time.
Chris Dossett
Joey was fabulous. Extremely helpful and understanding. He was fast and very efficient. I would recommend him to everyone.
Justin Perea
Tara was incredible to work with. Knowledgeable, friendly, and patient. She explained everything in detail and took the time to explain things. Tara presented options that worked best for us.
Regina Smith
Ryan was very professional. Explained everything very clearly. These was our third time working with Ryan highly recommend him for all your loan needs.
Scott Harris
Hank was great to work with! Professional, informed, knowledgeable, and followed up with me in a very timely manner. Highly recommend.