Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Teresa Leak
Going into this process I had no idea what to do or even where to start. I'm so glad that I had Paul on my side through the whole process. I work alot and the only times I was able to get in touch with someone to ask questions it would be after hours. But, Paul was always available to ease my stress and worries. Even when the questions did not even apply to the loan at all. He was able to give me ...Going into this process I had no idea what to do or even where to start. I'm so glad that I had Paul on my side through the whole process. I work alot and the only times I was able to get in touch with someone to ask questions it would be after hours. But, Paul was always available to ease my stress and worries. Even when the questions did not even apply to the loan at all. He was able to give me answers that I needed to know. The best thing about this process was knowing I had someone on my side that was available after hours!!Read MoreRead Less
Paulette Vance Hooper
Cameron made this an easy transaction for me to understand. I am hearing impaired, his patience of repeating himself constantly was that of a Saint. I wasn’t stressed or anxious at all. I am going to recommend him to all of my friends and family.

Paulette Hooper
Maria durazo
October 18th, 2024

To whom it may concern,

I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was desperate. I had minimum expectations and hope in finding a solution to my case. I had been doing research and calling different places without a positive outcome. I never felt safe with different associates...October 18th, 2024

To whom it may concern,

I want to express my gratitude and appreciation to my mortgage agent, Maria Durazo Valle. When I called the line of Rocket Mortgage on 9/27/2024, I was desperate. I had minimum expectations and hope in finding a solution to my case. I had been doing research and calling different places without a positive outcome. I never felt safe with different associates answering the phone.

I was extremely lucky that Maria answered the phone. In less than ten minutes, she changed my way of thinking. I was apprehensive to the idea of refinance my house. She listened to my situation with details and was very honest to explain me that it was basically my only solution. And it was the best in my case.

I trusted her and then I started experiencing her dedication and commitment in my case. Her contribution has played a pivotal role in our family, health, and finances.

Maria is an asset for Rocket Mortgage and a valued member of your team.

I truly appreciate all that you have accomplished for us. During our process interaction, I constantly told her “You saved me”. It is a true statement.

I am writing this letter to upper management to make sure they know the value of the associate, Maria Durazo Valle, and her exceptional performance does not go unnoticed.

Maria, I am more grateful to you than you’ll ever know. Please continue your mission of helping more clients in need. May your future be as bright as your heart, thank you so much.

Sincerely,
Tanya R. Henao.Read MoreRead Less
Joanne Adair
Gina made the refi process so easy and quick. I was dreading it, but everything went smoothly. Thanks so much!
Simon Jacks
I would like to thank Dave for helping me with the process of my home refinance. He answered all my questions and made sure that I understood everything I needed to do to get the process started and completed in a timely manner.
Dalmarys Dominguez
Quiero dar a conocer nuestra experiencia con Mario representante de Rocket Mortgage la cual fue maravillosa, le agradecemos tanto lo profesional y atento que fue con nosotros también lo amable que fue respondiendo cada una de nuestras inquietudes demostrando todo su conocimiento en este campo, esperamos que siga así para que cómo a nosotros pueda ayudar a muchas otras personas que siempre van a ...Quiero dar a conocer nuestra experiencia con Mario representante de Rocket Mortgage la cual fue maravillosa, le agradecemos tanto lo profesional y atento que fue con nosotros también lo amable que fue respondiendo cada una de nuestras inquietudes demostrando todo su conocimiento en este campo, esperamos que siga así para que cómo a nosotros pueda ayudar a muchas otras personas que siempre van a estar necesitando encontrar personas cómo él cuando estén pasando por este proceso. Gracias!Read MoreRead Less
Rose A
Easy going. Very helpful and responds in a timely manner. Thank you, Ali for all your amazing help!
Andrew Burrow
We had the pleasure of working with Guillaume during a recent transaction. His level of professionalism, service and care he provided was beyond reproach during the process. I would highly recommend him to family and friends. I would give him six stars if that was an option!
Kathleen Michelle
Stephanie was great to work with! We had a very long process and she was there to assist and answer any questions I had. After 91 long grueling days under contract we finally made it to the closing table! Wouldn't have gotten there without her help and knowledge. I would definitely recommend her to my clients, and can only hope to do more deals with her in the future!
Mary Herron
Josh was great to work with. Really friendly and knowledgeable. He answered all my questions and wasn't pushy when I wanted to take some time to think about it. All in all it was a great experience.