Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dallas Viars
It's hard to think of other things to say about Jerry that haven't already been stated. He was polite, professional, and easy to talk with. He was very knowledgeable about our Home Equity Loan process. He always responded to questions quickly.

TBH, before contacting Jerry, I was dreading this process. But he helped make it easy and was a great help in lowering my stress. Could not recommend him ...It's hard to think of other things to say about Jerry that haven't already been stated. He was polite, professional, and easy to talk with. He was very knowledgeable about our Home Equity Loan process. He always responded to questions quickly.

TBH, before contacting Jerry, I was dreading this process. But he helped make it easy and was a great help in lowering my stress. Could not recommend him enough.Read MoreRead Less
Kristopher Stevens
With the upmost professionalism and speed of closing, ease of tasks, would recommend Nick to close to anyone who asks. Thank you for everything you do.
dan stolt
Heard want I wanted to do and gave a suggestion on type of loan I need and followed thru with the process
Sherri Weedon
Andy was fantastic. He answered all of my questions in a way I could understand. My loan went so quickly and smoothly I couldn't believe it. I would definitely use him again in the future.
Michele
Keegan was helpful, informative and kept us up to date on the process the entire time. He made the refinance easy for us! Thanks
D M
I was connected with Andrew via Rocket’s chatbot. He was able to get me through the preapproval process while I was at work (had him on speaker while working on customer’s cars), and was both patient and understanding the whole time. He even followed up with me after hours to see it through after I’d told him I’d be working late. Fast forward several months and Andrew didn’t alter his approach; he...I was connected with Andrew via Rocket’s chatbot. He was able to get me through the preapproval process while I was at work (had him on speaker while working on customer’s cars), and was both patient and understanding the whole time. He even followed up with me after hours to see it through after I’d told him I’d be working late. Fast forward several months and Andrew didn’t alter his approach; he was thorough, honest and dedicated to helping me through this process and as a result we recently closed on our first home.

We had to jump through many hurdles during the process including price increases, paperwork errors, a half dozen delays to closing, all things out of his control yet he was always willing to answer my questions and get back to me whenever he was able. Many others in the process fell short, but Andrew was phenomenal from the beginning. 10/10, 5/5, whatever metric is used, give that guy a raise.Read MoreRead Less
Northern Sr
Great guy to work with through the whole process.
Julie Quinton
John was very easy to work with. Within 2 days we had our conditional approval. He was extremely compassionate and understanding when it came to our refinance. He offered words of encouragement as well as his professional expertise. I highly recommend John Gandara for your mortgage needs.
Robert Bacharach
Isaac was very polite and considerate of all my needs did his very best to answer any and all questions that I had and if he didn't have the answer he got the answer and got back to me.
Jacki Campbell
I appreciated the quick response to my concerns in refinancing my home and for the Rocket team making the process relatively effortless.