Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Omar Gallegos
Jacob was great to work with. Super knowledgeable, friendly, caring, professional and transparent. He definitely made the home buying process an awesome experience for me. I definitely recommend Rocket Mortgage for how easy their process is to understand but more importantly for individuals like Jacob who make the experience that much better. Thank you for everything Jacob!
Amy Miller
We were misinformed about the criteria needed and as a result agreed to a hard credit inquiry that was a waste everyone’s time. I do not think it was intentional but it has left us in a worse situation. If we had been given the facts upfront this would have been avoided.
Justin Pharias
Reply from Justin Pharias:

Dear Amy,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and ...Dear Amy,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.Read MoreRead Less

Daniel Meyers
Great follow-up and advice. Thank you.
Andrew Alvarez
If you’re looking to buy a house I highly recommend Kyle! He made the process so easy and straight forward with everything!
Nicci Mercer
I can't say enough wonderful things about my experience working with Jettsen. He went above and beyond what I imagine his job requirements are. He answered my questions at any random time of day, weekday or weekend. He really was with us every step of the way. I'd refer him to anyone and would work with him again myself in a heartbeat. Rocket is lucky to have him.
Bible Bill Moore
Alex was awesome. My mom was trying to refinance her home her credit score was a little lower than what they wanted and with just one recommendation from Alex that we tried brought her score up enough so that she could do her refinance thank you so much
Marcelo Guzman
Alex is very thoughtful, proactive, and professional. Alex genuinely cares about the client’s wellbeing. He is super responsive and always looking to help and answer question. Alex continues to walk us through all the stages of the process with kindness and patience. Highly recommend.
Erin Marshall
Matt was fantastic and super easy to work with! He helped me navigate the credit score increase in record time.Thank you Matt!
Rebekah Schultz
Matt was incredible! 😀 Incredibly knowledgeable, incredibly fast in responding to emails and phone calls and incredibly easy to work with! He made the entire process simple, easy to understand, and he had a solution for every single roadblock that came up. This was the best experience I have ever had with a mortgage company. I recommend not only Rocket mortgage but Matt specifically. He made the ...Matt was incredible! 😀 Incredibly knowledgeable, incredibly fast in responding to emails and phone calls and incredibly easy to work with! He made the entire process simple, easy to understand, and he had a solution for every single roadblock that came up. This was the best experience I have ever had with a mortgage company. I recommend not only Rocket mortgage but Matt specifically. He made the process absolutely effortless for us. 10 out of 10!Read MoreRead Less
Shirley Govindasamy
Yves Chery was very professional, knowledgeable, friendly and patient. I could hear the smile in his voice. He answered all of my questions and helped me navigate the documents. It really was a pleasure doing business with him.