Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bill Intres
Quick - knows his stuff and super friendly. You'll be lucky if you get the chance to work with him.
jelon douglas
Kyle was simply amazing. I'm only 32 but I've been in the customer service field since I was 15. The clients/customers are the core of any business . I take customer service very seriously and Kyle went above and beyond for me. Communication was top tier . Again, thank you Kyle and Rocket please take care of this guy, great asset to your team.
Victor Escalona
Mike very professional and helpful with all my questions thank you again
Vicki Townsend
I am a Realtor and worked with Bridgette and a buyer. Bridgette gave great communication along the way and was helpful, kind and available. I recommend her highly!
Dan provided us with great service, helping us understanding all things with our refi. His professional attitude shines through his calming voice, walking us through the process from the beginning to the ending. Highly recommend Dan.
Bonnie Uyeda
Thank you Dan for your professionalism in doing our new mortgage .Bonnie gave you 5 stars and I’m giving you 5 more stars for your great service.
Thank you so much.
From two very happy people,
Bonnie and Jerry Uyeda
Mel Hansen
Great to work with, very good at his job. Helps with every aspect in your loan needs.
Andy McCaffery
Tiffany was amazing. So helpful! My wife really enjoyed working with her. Rocket made the entire process so quick and easy. I would highly recommend them. And if you work with Tiffany, you're in good hands! Thank you again, Tiffany, and Rocket!
Mark Lafave
This was not the best experience we have had with rocket mortgage. We played phone tag for over a week left messages and texts with no responses . When we finally talked things were great. Every thing was good . The appraisal company they used was not very good the guy they sent out made my wife uncomfortable and he was very condensing. After that and the appraisal was in it was kinda of a ...This was not the best experience we have had with rocket mortgage. We played phone tag for over a week left messages and texts with no responses . When we finally talked things were great. Every thing was good . The appraisal company they used was not very good the guy they sent out made my wife uncomfortable and he was very condensing. After that and the appraisal was in it was kinda of a disappointment from there . Things showed up in the to do list back and forth
But just not alot of communication from. Anyone .Read MoreRead Less
Darien Harmer
Reply from Darien Harmer:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Georgia Woodbury
Parker was friendly, knowledgeable, helpful and patient explaining the loan process and getting me started. Thank you, Parker!